Position : Senior Intelex Platform Specialist (Admin, Dev and Support)

Overall/Total Experience : 5 - 8 years

Location : Bengaluru, Chennai, Noida, Pune

Working Days : 5 Days working from office

Notice Period Requirement : Immediate Joiners/Serving Notice Period Only

Client's Company Size : Mid-Sized

Roles & Responsibilities :

- Serve as the primary administrator for the Intelex platform, managing user access, security roles, permissions, and system configurations.

- Design, build, and maintain workflows, forms, dashboards, reports, scorecards, and business intelligence elements.

- Manage data integrity, including imports/exports, data quality audits, and synchronization with other enterprise systems.

- Oversee platform upgrades, patches, and new module implementations.

- Maintain system documentation, including configuration guides, process manuals, and security matrices.

- Develop and customize Intelex applications using the platform's configuration tools, scripting, and APIs.

- Create automated workflows and advanced reporting solutions to meet evolving business requirements.

- Collaborate with stakeholders to translate EHSQ needs into technical solutions.

- Provide Level 2/Level 3 technical support, troubleshooting complex issues, and resolving incidents efficiently.

- Monitor system performance, conduct root cause analysis, and implement preventive measures.

- Deliver training sessions, webinars, and user guides for administrators and end-users.

- Act as a liaison between business units, vendors (Intelex), and internal IT teams.

- Drive continuous improvement initiatives to enhance platform usability, compliance, and value delivery.

Candidate Requirements :

- Must have 5+ years hands-on on the Intelex EHSQ platform in an enterprise environment, covering all three of administration, development and support.

- Must have administered Intelex as primary admin : user access/security roles/permissions/configuration, workflows/forms/dashboards/reports/scorecards, upgrades/patches/module rollouts, and data imports-exports/quality audits.

- Must have developed and customized Intelex using the platform's configuration tools, scripting and APIs, including automated workflows and advanced reporting.

- Must have delivered L2/L3 Intelex support : complex troubleshooting, root cause analysis, incident resolution and user training.

- Must have solid hands-on grounding in SQL/databases, JavaScript, REST APIs and integration technologies.

- Must have strong understanding of EHSQ processes (incident management/audits/risk assessment/compliance/training).