Key Responsibilities :

- Design, develop, customize, and enhance IBM Sterling Order Management System (OMS) applications.

- Configure and implement Sterling OMS components to support end-to-end order lifecycle management.

- Develop and customize business processes, pipelines, services, agents, APIs, and user exits.

- Build and maintain integrations with external enterprise applications using REST and SOAP web services.

- Configure inventory visibility, sourcing, fulfillment, shipping, returns, and order orchestration workflows.

- Customize and support Next Generation Call Center and Order Hub applications.

- Develop XML-based configurations, XSLT transformations, and JSON payload processing.

- Optimize system performance, troubleshoot production issues, and resolve application defects.

- Participate in architecture discussions and contribute to technical solution design.

- Perform code reviews and ensure adherence to coding standards and best practices.

- Collaborate with QA teams during integration, regression, and UAT testing.

- Support production deployments, release management, and post-production stabilization.

- Work closely with business analysts to understand functional requirements and translate them into scalable technical solutions.

- Mentor junior developers and provide technical leadership across project teams.

Required Technical Skills :

- 1012 years of hands-on experience with IBM Sterling Order Management System (OMS).

- Strong expertise in :

1. IBM Sterling OMS (v10.x)

2. Inventory Visibility

3. Next Generation Call Center

4. Order Hub

5. Sterling Business Center

6. Distributed Order Management (DOM)

- Strong programming expertise in Core Java and J2EE.

- Hands-on experience developing custom services, APIs, agents, pipelines, and user exits.

- Strong knowledge of :

1. XML

2. XSLT

3. JSON

4. SQL

- Experience with RESTful APIs and SOAP-based integrations.

- Strong understanding of :

1. Order Capture

2. Order Fulfillment

3. Inventory Management

4. Sourcing

5. Shipment Processing

6. Returns Management

- Experience working with DB2 and/or Oracle Database.

- Good understanding of Linux/Unix environments.

- Experience with application servers such as WebSphere or Liberty.

- Familiarity with Maven, Git, Jenkins, and CI/CD pipelines.

- Exposure to microservices architecture is an added advantage.

Domain Knowledge :

- Omnichannel Retail

- E-commerce Platforms

- Supply Chain Management

- Warehouse Management

- Inventory Optimization

- Order Orchestration

- Customer Order Management

Preferred Qualifications :

- Experience working in Agile/Scrum delivery environments.

- Strong analytical and problem-solving skills.

- Experience in high-volume transactional systems.

- Excellent communication and stakeholder management skills.

- Ability to lead technical discussions and mentor development teams.

- IBM Sterling OMS certification is a plus.

Key Competencies :

- Enterprise Application Development

- IBM Sterling OMS Customization

- Distributed Order Management

- Integration Architecture

- Performance Optimization

- Production Support