Senior Engineer - DevOps & Site Reliability

Description :

Key Responsibilities :

Reliability Engineering & Operations :

- Contribute to the availability and performance of large-scale, customer-facing systems through monitoring, alerting, and incident response.

- Assist in designing and implementing resiliency strategies, including health checks, failovers, circuit breakers, and retries.

- Participate in on-call rotations, help triage incidents, and assist in root cause analysis and post-incident reviews.

Automation & CI/CD Support :

- Develop scripts, tools, and automation to reduce manual toil and improve operational efficiency.

- Support infrastructure deployment and service rollout via CI/CD pipelines and Infrastructure-as-Code workflows (e.g., Terraform, Helm).

- Work with developers to improve service deployment, configuration management, and rollback strategies.

Observability & Metrics :

- Help build and maintain dashboards, alerts, and logs that provide visibility into system health and application behavior.

- Use tools such as Prometheus, Grafana, Splunk, or Open Telemetry to monitor services and infrastructure.

- Analyze system performance data to guide optimizations and proactively detect issues.

Cross-Team Collaboration :

- Work with DevOps, SREs, and software engineers to ensure that services are built for reliability and observability.

- Contribute to documentation, runbooks, playbooks, and operational readiness reviews.

- Support development teams in designing systems that meet SLOs and operational standards.

Qualifications :

- Bachelors degree in computer science, Engineering, or a related technical field.

- 8+ years of experience in infrastructure, operations, DevOps, or SRE roles.

- Proficiency in scripting or programming languages such as Java, Python, Go, and Bash.

- Strong familiarity with Linux systems, container orchestration (Kubernetes), and cloud platforms (Azure preferred/GCP also relevant).

- Hands-on experience with monitoring and observability tools such as Grafana, Splunk, and Open Telemetry.

- Expertise in Kubernetes and container orchestration, including Docker templates, Helm charts, and GitLab templates.

- Knowledge of authentication, authorization, encryption, SSL/TLS, SSH/SFTP, PKI, X.509 certificates, and PGP.

- Solid understanding of incident management tools such as ServiceNow.

Preferred Skills :

- Exposure to incident management frameworks, including alerting, escalation, and postmortem practices.

- Understanding of SRE principles : SLOs, SLIs, error budgets, and service-level indicators.

- Familiarity with tools like HAProxy, Envoy Proxy, Kafka, RabbitMQ, or other core infrastructure components.

- Experience with performance tuning of Kubernetes runtime components.

- Experience with CI/CD systems (e.g., GitLab CI/CD, Jenkins, Spinnaker).

Knowledge, Skills, and Abilities :

- Strong problem-solving and analytical skills for diagnosing issues in distributed systems.

- A growth mindset with a passion for learning observability, automation, and platform engineering best practices.

- Strong communication skills and the ability to collaborate across teams.

- Drive to improve system reliability, developer productivity, and customer experience

Mandatory Skills :

- SQL Or NOSQL

- Nagios Or CloudWatch Or Zabbix Or Datadog Or New Relic Or Prometheus Or Grafana Or App Dynamics Or Site24x7 Or Telemetry Or Splunk

- SRE Or Site Reliability

- CI CD Or CI/CD Or CI-CD Or CICD Or DevOps

- Kubernetes Or K8S