What you'll do :

- Configure and customize MS D365 CRM platform to deliver scalable, maintainable solutions.

- Design and develop custom components and extensions using platform-specific tooling and languages.

- Build and secure integrations with upstream/downstream systems via REST/SOAP APIs, middleware.

- Establish and manage environments, source control, and CI/CD pipelines; enforce branching, code quality, and release practices.

- Define and meet non-functional requirements including performance, scalability, reliability, and security; perform tuning and guardrails.

- Produce clear technical documentation: solution designs, API/interface contracts, data dictionaries, deployment guides, and operations runbooks.

- Ensure quality through unit/integration testing, automated test coverage where applicable, peer code reviews, and structured defect triage; support UAT.

- Collaborate closely with functional consultants, data engineers, UX, and change management to drive adoption and measurable business outcomes.

- Mentor junior engineers and contribute to internal accelerators, reusable assets, coding standards, and best practices.

- Advise clients on platform roadmaps, release impacts, and optimization opportunities across adjacent tools.

What are we looking for :

- Knowledge of Microsoft Dynamics 365 Online Application (Sales or Service) modules.

- Experience: 4 - 9 yrs.

- Education: BE/BTech/MTech.

- Experience in customization and extension of Dynamics 365 CRM using JavaScript, web resources, and server-side customization using C# & .Net assemblies.

Tech Stack :

- JavaScript and frameworks (Node.js, Angular.js)

- Plugins & workflows

- Integrations (Informatica and Web API)

- Power Automate / Azure Functions

- Portals / Power Pages

- Batch jobs

- Pipeline deployments and Server administration

- Microsoft Azure services and API integration

- Data Migration via tools or MS Dynamics features

- Strong interpersonal and communication skills.

- Commitment to high-quality delivery.