Core Business Analysis Skills :

- Requirement gathering (functional & non-functional)

- Stakeholder management & expectation setting

- Requirement elicitation techniques (workshops, interviews, surveys)

- BRD, FRD, User Stories, Use Cases creation

- Gap analysis & impact analysis

- Process mapping (AS-IS / TO-BE)

Analytical & Problem-Solving :

- Strong analytical thinking

- Root cause analysis

- Data-driven decision making

- Ability to break down complex problems

- Understanding business workflows & optimization

Technical Skills (Must for experienced BA) :

- SQL (data extraction, validation, analysis)

- Advanced Excel (pivot tables, lookups, dashboards)

- API understanding & basic API testing (Postman)

- Data interpretation & reporting

- Basic understanding of databases & system architecture

Agile & Tools :

- Agile/Scrum methodology

- Jira (story creation, sprint tracking, backlog grooming)

- Confluence (documentation)

- Sprint planning & participation in ceremonies

Communication & Collaboration :

- Strong verbal & written communication

- Ability to translate business needs into technical requirements

- Cross-team collaboration (Dev, QA, Product, Ops)

- Presentation & stakeholder reporting

Testing & Validation :

- UAT coordination & support

- Test scenario understanding

- Requirement validation & acceptance criteria definition

Domain Knowledge (Important Add-on) :

- Lending/Fintech domain understanding (if applicable)

- Business process knowledge relevant to industry

Advanced / Value-Add Skills :

- Use of AI tools for faster analysis & documentation

- Process automation mindset

- KPI & metrics tracking

- Risk assessment & mitigation planning

Behavioral Skills :

- Ownership mindset

- Attention to detail

- Adaptability in fast-paced environments

- Decision-making ability