Job Description - Senior Architect, OpenText Content Management

Role : Senior Architect - OpenText Content Server, Archive Center, Intelligent Viewing, Directory Services & Customization & SMARTUI Customizations

Positions : 1

Working model : Onsite (MBRDI office Bangalore)

Role Summary :

The Senior Architect is the technical design authority for the OpenText content management and archiving landscape. The role owns the target architecture across on-premises and OpenText Cloud deployments, defines standards for customization and integration, and guides the development team to deliver secure, scalable and maintainable solutions.

Key Responsibilities :

- Own the end-to-end solution architecture for OpenText Content Server, Archive Center, Intelligent Viewing and Directory Services (OTDS).

- Produce target architecture, high-level and low-level designs, integration blueprints, interface specifications and architecture decision records.

- Define sizing, high-availability, disaster-recovery, performance and scalability concepts; validate them through load and failover testing.

- Define the information architecture : classification, metadata/categories & attributes, permission models, records management, retention and legal hold.

- Define the archiving architecture across Archive Center and Cloud Information Archive, including storage tiering and lifecycle policies.

- Define the identity and access architecture using OTDS, including SSO, federation (SAML/OIDC), LDAP/AD synchronization and partition strategy.

- Set standards and patterns for Content Server customization (modules/OScript, WebReports, LiveReports, workflows) and Smart UI customization (widgets, perspectives, perspective rules).

- Define integration architecture using Content Server REST/CWS APIs, Archive Center APIs and document pipelines, Intelligent Viewing APIs and OTDS APIs.

- Define migration architecture and strategy for content, metadata, permissions and renditions, including reconciliation and audit approach.

- Govern the upgrade, patching and compatibility strategy across all in-scope products.

- Review designs and code from the team; act as escalation point for complex technical issues and performance problems.

- Ensure all designs comply with corporate security, data protection and compliance requirements (secure by design, least privilege, encryption in transit and at rest, no hardcoded credentials, full audit logging).

- Support estimation, roadmap planning, risk management and technical decision-making with stakeholders.

- Drive documentation and knowledge transfer; prevent single-person dependencies.

Required Skills :

- Architecture and design ownership of OpenText Content Server based solutions in large enterprise environments.

- OpenText Archive Center : architecture, storage tiers, document pipelines, ArchiveLink-style integrations, retention and legal hold.

- OpenText Intelligent Viewing : architecture, rendition strategy, viewer integration, annotation and redaction concepts.

- OpenText Directory Services (OTDS) : partitions, synchronization, SSO/federation, authentication and authorization design.

- Content Server customization : modules and OScript, WebReports, LiveReports, workflows, categories & attributes, permission models.

- Smart UI customization : custom widgets, perspectives, perspective rules, branding and UI extension patterns.

- Integration design with REST, SOAP/CWS and API-driven architectures; message/event-based integration patterns.

- Non-functional design : performance tuning, capacity planning, HA/DR, backup & restore.

- Security architecture : authentication, authorization, encryption, secrets management, audit and compliance (e.g. GDPR, ISO 27001 style controls).

- Strong documentation skills (HLD/LLD, ADRs) and stakeholder communication in English.

- OpenText Cloud (CSP) and hybrid cloud architectures for the in-scope products.

- Containerized deployment concepts (Kubernetes, Helm) and infrastructure-as-code.

- Content and archive migration programs at scale.

- Search, indexing and eDiscovery/compliance concepts.

- Databases (SQL Server/PostgreSQL) and storage systems relevant to ECM workloads.

- Agile delivery, CI/CD and DevOps ways of working.

Soft Skills :

- Able to work independently and drive technical decisions with limited supervision.

- Strong analytical and problem-solving ability in complex, multi-system landscapes.

- Clear communicator with both technical teams and business stakeholders.

- Collaborative, mentoring mindset toward the development team.

- Fluent written and spoken English.