We are seeking a highly skilled ServiceNow Platform DevSecOps Engineer to join our team.

This role combines platform administration, development, and security-focused operations.

The ideal candidate will have deep experience in platform upgrades, system monitoring, and ServiceNow development, with a strong understanding of platform security and operational best practices.

Responsibilities :

- Execute platform upgrades, patching, and post-upgrade validations.

- Monitor instance health and performance; proactively address performance and stability issues.

- Manage instance cloning activities, including preserve rule configuration and post-clone checks.

- Install, configure, and support MID Servers, covering both infrastructure and agent-level functionality.

- Develop and maintain custom applications, flows, business rules, UI policies, script includes, and other platform components using JavaScript and Glide APIs.

- Support integrations via REST, SOAP, and MID Server orchestration with a focus on secure implementation.

- Manage credential-related configurations and authentication integrations using Azure AD and LDAP.

- Implement and enforce ServiceNow security best practices across the platform.

- Coordinate with networking and security teams to validate firewall rules, proxies, DNS, and certificates required for MID Server and platform operations.

- Contribute to CI/CD efforts through code deployment, automated testing, and change management.

- Maintain detailed documentation for platform configurations, system architecture, and standard procedures.

Requirements :

- At least 3 years of development experience on the ServiceNow platform.

- Advanced scripting skills with strong knowledge of JavaScript, Glide APIs, and ServiceNow development patterns.

- Solid experience with platform administration tasks including upgrades, cloning, and performance optimization.

- Expert-level understanding of MID Server setup, maintenance, and troubleshooting.

- Familiarity with secure authentication systems such as Azure AD and LDAP.

- Understanding of network concepts (firewalls, proxies, DNS, certificates) relevant to platform and MID Server operations.

- Exposure to Agile or DevSecOps methodologies, including CI/CD pipelines.

- Strong problem-solving and communication skills.

Preferred Qualifications :

- ServiceNow Certified System Administrator (CSA) strongly preferred.

- Additional certifications such as Certified Application Developer, Discovery, or IntegrationHub a plus.

- Experience working with ITSM and ITOM modules in enterprise environments.

Additional Requirement :

- Must be able to work during EMEA business hours (3 PM 11 PM) to support distributed global teams and platform operations.

This is an opportunity to join a technically driven team and play a key role in ensuring the stability, security, and continuous improvement of a critical enterprise ServiceNow environment.