SAP Lead - CS/SD

Job description :

Key Skills : SAP SD, SAP CS, S/4HANA, iDoc, SAP PI/PO, SAP Integration, Sales & Distribution, Customer Service, FICO/MM/PS Integration, Agile Methodology

Roles & Responsibilities :

- Lead implementation, rollout, and optimization of SAP CS (Customer Service) and SD (Sales & Distribution) modules aligned with business objectives.

- Manage and execute integration processes using iDoc, Proxy, and SAP PI/PO for seamless connectivity with external systems.

- Oversee end-to-end management of Quotations, Sales Orders, and Contracts (value and quantity-based).

- Ensure effective integration between CS, SD, and other modules such as FICO, MM, and PS.

- Supervise Service Orders, Contracts, and Projects for Services (Time & Material and Fixed Price scenarios).

- Manage Repairs processes and integration with third-party applications.

- Oversee timesheet management, cost booking, and Resource Related Billing (RRB).

- Ensure strong governance of SAP enterprise data, interfaces, and master data processes.

- Apply Agile methodologies to enhance delivery efficiency and stakeholder collaboration.

- Stay updated with S/4HANA advancements and drive adoption of best practices.

Experience Required :

- 6-10 years of experience in SAP SD and SAP CS modules.

- Strong hands-on experience in S/4HANA implementations or migrations.

- Expertise in SAP integrations using iDoc, Proxy, and SAP PI/PO.

- Experience working on cross-module integrations (FICO, MM, PS).

- Proven experience in leading SAP projects and managing stakeholder expectations.

- Strong analytical, problem-solving, and communication skills.