About the Role :

- You will provide functional configuration and production support for SAP WM, ensuring :

a. Efficient goods movement processes

b. Stable and error-free warehouse operations

c. Seamless integration with MM, SD & LE

d. Strong incident & change management practices

- You'll work closely with warehouse users, support teams, and technical stakeholders to enhance system reliability and performance.

Key Responsibilities :

SAP WM Configuration & Support :

- Configure & support :

a. Goods Receipt

b. Put-away

c. Picking

d. Packing

e. Goods Issue

- Provide production support & issue resolution

- Work on customization & configuration enhancements

- Troubleshoot warehouse process & system errors

Integration & Interfaces :

- Support integration with :

a. MM (Materials Management)

b. SD (Sales & Distribution)

c. LE (Logistics Execution)

- Monitor & resolve issues via :

a. IDocs

b. Batch jobs

- Support RF transactions & barcode scanning

- Ensure cross-module data consistency

Operational & Incident Management :

- Handle tickets via ITSM tools (ServiceNow, Remedy, etc.)

- Follow ITIL-based incident, problem & change management

- Perform root cause analysis & recommend preventive solutions

- Maintain documentation & knowledge base

Collaboration & Continuous Improvement :

- Interact with warehouse users to understand operational gaps

- Provide functional clarifications & training support

- Support audits & system enhancements

- Participate in testing & deployment cycles

Requirements :

- 10+ years of SAP experience

- 4 to 6 years of hands-on SAP WM support & configuration

- Strong knowledge of warehouse processes (GR, Put-away, Picking, Packing, GI)

- Experience with RF transactions & barcode scanning

- Strong integration knowledge (MM, SD, LE)

- Experience with IDocs & interface monitoring

- Familiarity with ITIL & ticketing tools

- Strong troubleshooting & analytical skills

Nice to Have :

- Experience in multi-warehouse / multi-plant setups

- Exposure to SAP EWM or S/4HANA warehouse solutions

- Experience in warehouse optimization initiatives

- Knowledge of logistics KPIs & performance metrics

- Experience in large-scale or global SAP landscapes