Experience : 8+ Years.

Key Responsibilities :

SAP BASIS & Landscape Management :

- Administer, install, and upgrade SAP environments, including S/4HANA, ECC, and BW/4HANA.

- Perform regular system copies, client administration, kernel updates, and support package upgrades.

- Monitor system performance and manage tuning, database administration, and related technical activities.

- Maintain transport routes through the Transport Management System (TMS) and resolve transport errors.

- Support project/change activities such as temporary parallel landscapes, migrations to S/4HANA, and enhancement Package implementations, including blueprinting, landscape sizing, and testing.

- Handle BAU/support activities including incident resolution (e.g., failed background jobs and locked objects), system tuning, and regular housekeeping.

SAP Solution Manager (SolMan) Administration :

- Configure and administer SAP Solution Manager.

- Use SolMan tools for technical system monitoring, alerting, and root-cause analysis.

- Maintain system documentation and perform early-watch checks within the SolMan framework.

Change Request Management (ChaRM) :

- Configure and govern end-to-end ChaRM workflows, including Normal Changes, Urgent Changes, and Transport of Copies, across multi-system landscapes.

- Ensure audit compliance, track transport workflows, and implement approval matrices to meet governance standards (e.g., SOX compliance).

- Handle parallel transport cycles and production-parallel UAT landscapes.

- Train and support functional consultants and developers on proper ChaRM procedures.

System Administration & Maintenance :

- Perform daily monitoring and health checks of work processes, system logs, short dumps, locks, and disk space.

- Apply support packages and SAP Notes, and perform kernel upgrades and patching.

- Plan and schedule background jobs during off-peak hours to minimize performance impact.

- Manage client copies, exports, and imports.

- Configure RFCs and web dispatchers, and troubleshoot middleware connectivity.

- Manage spool servers and output devices, and troubleshoot printing subsystems.

Support & Disaster Recovery :

- Provide Tier 2/3 technical support, perform root-cause analysis (RCA), and log incidents with SAP Support (OSS).

- Plan and test disaster recovery, and manage high-availability environments and business continuity plans.

Required Qualifications :

- Deep technical knowledge of SAP Solution Manager (SolMan v7.2 preferred) and ChaRM.

- Experience administering HANA databases and operating in cloud environments such as AWS, Azure, or GCP.

- Strong troubleshooting abilities and clear technical documentation skills.

- Hands-on familiarity with Linux, Windows, and Unix operating systems.

- Knowledge of database management technologies including SAP HANA and Oracle, and SAP tools such as Solution Manager and HANA Studio.

Key Success Factors :

- Strong ownership of SAP BASIS operations and technical issue resolution.

- Ability to manage SAP transports and change processes with appropriate governance and audit compliance.

- Proactive system monitoring, performance optimization, and maintenance discipline.

- Effective coordination with functional teams, developers, and SAP Support.