Required Skills:

- Strong Salesforce QA experience.

- Hands-on experience with Salesforce Loyalty Management / Loyalty Cloud.

- Good understanding of Salesforce objects, flows, reports and configurations.

- Experience with API and integration testing.

- Knowledge of Postman and SQL/data validation.

- Strong experience in test case preparation and defect management.

- Understanding of Agile/Scrum methodology.

- Knowledge or exposure to Agentforce and AI-based Salesforce capabilities is preferred.

Good to Have:

- Salesforce Loyalty Management certification.

Marketing Personalization QAs:

- Strong Salesforce QA experience.

- Hands-on experience with Salesforce Marketing Cloud Personalization.

- Good understanding of segments, campaigns, personalization rules, recommendations, and customer data/events.

- Experience with functional, integration, regression and API testing.

- Knowledge of Postman and SQL/data validation.

- Good understanding of Salesforce integrations and data flows.

- Knowledge or exposure to Salesforce Agentforce and AI-driven customer experiences.