This role requires strong hands-on experience in Salesforce platform development, Data Cloud (AI capabilities), and enterprise integrations, along with the ability to lead teams and deliver scalable, business-critical solutions.

Key Responsibilities :

- Lead end-to-end design and delivery of Salesforce CRM solutions across Sales Cloud, Service Cloud, and related platforms

- Architect and implement Salesforce-native solutions using Apex, LWC, Flows, and platform features

- Drive critical asset development within Salesforce ensuring scalability, reusability, and governance

- Work extensively with Salesforce Data Cloud for customer data unification, segmentation, and AI-driven insights

- Design and implement robust Salesforce integrations with external systems using APIs, platform events, and middleware

- Define and enforce Salesforce best practices, coding standards, and architectural guidelines

- Lead code reviews, performance tuning, and troubleshooting within Salesforce environments

- Collaborate with business stakeholders to translate CRM requirements into scalable technical solutions

- Mentor developers and provide technical leadership within the Salesforce team

- Support DevOps processes including version control, CI/CD, and release management

Required Skills & Qualifications

- 8+ years of experience in Salesforce development and architecture

- Strong hands-on expertise in:

o Apex, Lightning Web Components (LWC), Visualforce

o Salesforce Flows, Process Automation, and Platform Events

o Salesforce APIs (REST/SOAP, Bulk API, Streaming API)

- Deep understanding of Salesforce data model, security model, and governor limits

- Experience working with Salesforce Data Cloud (CDP) and AI-driven features

- Proven experience in complex Salesforce integrations and enterprise CRM implementations

- Strong experience in integration patterns (request-response, event-driven, batch integrations)

- Working knowledge of:

o Java (Spring Boot) for external services and integrations

o AWS services (Lambda, API Gateway, S3) for integration support

- Experience with middleware tools like MuleSoft or similar

- Familiarity with DevOps tools (Git, Jenkins, Copado, Gearset, or similar)

- Strong analytical, debugging, and performance optimization skills

- Excellent communication and stakeholder management abilities

Preferred Qualifications

- Salesforce certifications (Platform Developer II, Application Architect, System Architect)

- Experience in multi-cloud Salesforce implementations (Sales, Service, Marketing, Experience Cloud)

- Exposure to AI use cases within Salesforce ecosystem (Einstein, Data Cloud insights)

- AWS certifications (nice to have, not mandatory)

- Experience in Agile/Scrum environments

Key Competencies

- Salesforce Platform Expertise (Primary Focus)

- CRM Solution Architecture

- Integration Strategy (Salesforce-first approach)

- Technical Leadership & Mentorship

- Business Alignment & Stakeholder Collaboration

Nice to Have

- Experience with large-scale Salesforce data migrations and data governance

- Exposure to customer 360 implementations

- Knowledge of industry-specific Salesforce solutions (Financial Services, Healthcare, etc.)