- Design, develop, and customize solutions using Salesforce Communications Cloud (Vlocity) to support telecom and communications business processes.

- Build and maintain OmniStudio components including OmniScripts, DataRaptors, Integration Procedures, and FlexCards.

- Configure and extend Product Catalog, Pricing, and Promotions for communications use cases.

- Develop Apex classes, triggers, Lightning Web Components (LWC), and Aura components as needed.

- Integrate Salesforce with external systems (BSS/OSS, billing, order management, APIs) using REST/SOAP and middleware tools.

- Support order capture, order decomposition, and fulfillment workflows.

- Collaborate with business analysts, solution architects, and stakeholders to translate requirements into technical solutions.

- Ensure solutions follow Salesforce best practices for performance, scalability, and security.

- Participate in code reviews, testing, deployment, and release management.

- Provide production support and troubleshoot issues as required.

Required Qualifications :

- 6+ years of Salesforce development experience.

- 2+ years of hands-on experience with Salesforce Communications Cloud (Vlocity).

- Strong experience with OmniStudio (OmniScripts, DataRaptors, Integration Procedures).

- Proficiency in Apex, SOQL, Lightning Web Components (LWC).

- Experience with Salesforce integrations and APIs.

- Solid understanding of telecom/communications domain concepts (products, pricing, orders, billing).

- Experience with Agile/Scrum development methodologies.

Preferred Qualifications :

- Salesforce Industries (Vlocity) certifications.

- Salesforce Platform Developer I or II certification.

- Experience with CPQ, Order Management, or Billing systems.

- Knowledge of DevOps tools (Copado, Gearset, CI/CD pipelines).

- Experience working in large-scale enterprise Salesforce implementations