Role Overview :

We are seeking a talented and passionate Salesforce Developer to join our dynamic team in Noida. In this role, you will be responsible for designing, developing, and implementing customized solutions on the Salesforce platform, primarily focusing on Service Cloud. You will collaborate closely with business analysts, project managers, and other developers to understand business requirements and translate them into effective and scalable Salesforce solutions. Your work will directly impact our ability to provide exceptional customer service and drive business growth through innovative Salesforce applications.

Key Responsibilities :

- Develop and maintain custom Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and other Salesforce technologies to meet specific business needs.

- Configure and customize Salesforce Service Cloud features, including case management, knowledge base, and automation tools, to optimize customer support processes.

- Integrate Salesforce with other internal and external systems using REST and SOAP APIs to ensure seamless data flow and system interoperability.

- Participate in code reviews and ensure adherence to coding standards and best practices to maintain high-quality code and system performance.

- Troubleshoot and resolve technical issues related to Salesforce implementations to minimize disruptions and ensure system stability.

- Collaborate with business stakeholders to gather requirements and translate them into technical specifications to deliver solutions that meet business objectives.

- Create and maintain technical documentation, including design specifications, test plans, and user guides, to ensure knowledge sharing and system maintainability.

Required Skillset :

- Demonstrated ability to develop custom Salesforce solutions using Apex, Lightning Web Components (LWC), and Visualforce.

- Proven expertise in configuring and customizing Salesforce Service Cloud features to optimize customer support processes.

- Strong understanding of Salesforce data model, security model, and governor limits.

- Experience integrating Salesforce with other systems using REST and SOAP APIs.

- Excellent problem-solving and analytical skills with the ability to troubleshoot and resolve technical issues.

- Effective communication and collaboration skills to work with cross-functional teams and stakeholders.

- Bachelor's degree in Computer Science or a related field.

- Ability to work effectively in an on-site environment in Noida.