Salesforce Developer - SMAC 3 - VTLZU53Z

We are looking for a highly skilled and hands-on Salesforce AI Engineer / Agent Orchestration Specialist who can design, develop, and scale intelligent agent-based solutions. The ideal candidate should have strong expertise in Agent Orchestrator, Agent Flows, Salesforce platform (Apex & Flows), and a solid understanding of platform-agnostic AI capabilities to drive end-to-end automation and customer experience transformation.

Key Responsibilities:

- Design and implement AI-driven agent workflows using Agent Orchestrator and Agent Flows

- Build scalable solutions on the Salesforce platform, leveraging Apex, Flows, and integrations

- Translate business requirements into intelligent automation use cases across channels (email, chat, messaging)

- Integrate platform-agnostic AI capabilities (automation frameworks) into Salesforce ecosystems

- Collaborate with product owners, architects, and cross-functional teams to deliver end-to-end AI solutions

- Define and implement best practices for orchestration, automation, and AI governance

- Drive UAT readiness, testing strategies, and production stability for AI-enabled features

- Troubleshoot and optimize performance, reliability, and scalability of AI agents

Required Skills & Qualifications:

- Salesforce & Development: Strong experience in Salesforce platform (Service Cloud / Data Cloud), Proficiency in Apex, Lightning Flows, Process Automation, Experience with API integrations and external system connectivity

- AI & Agent Capabilities: Hands-on experience with Agent Orchestrator and Agent Flows, Strong understanding of AI-driven automation and conversational systems, Familiarity with LLMs, prompt design, and AI orchestration frameworks

- Platform-Agnostic AI Expertise: Experience working with AI tools/frameworks beyond Salesforce (e.g., Microsoft, Azure AI, LangChain, etc.), Ability to design agnostic, extensible AI architectures that are not platform-locked

- Other Skills: Strong problem-solving and solution design mindset, Experience working in Agile environments (sprints, UAT, releases), Excellent stakeholder communication and collaboration skills

Skill Set Requirement:

- Strong hands-on experience in Apex, SOQL, Lightning Web Components (LWC), and Salesforce configuration (Objects, Flows, Validation Rules).

- Good understanding of integrations (REST/SOAP), governor limits, asynchronous Apex, and CI/CD using SFDX/Git.