Job Summary:

We are looking for an experienced Salesforce CPQ Administrator to manage, enhance, and optimize Salesforce CPQ (Revenue Cloud) in a complex, multi-currency environment.

The ideal candidate will have strong expertise in Salesforce Administration, CPQ configuration, subscription lifecycle management, and declarative automation.

This role requires close collaboration with Sales, Finance, and Business stakeholders to ensure scalable and efficient quote-to-cash processes.

Key Responsibilities:

- Administer and maintain Salesforce CPQ (Revenue Cloud) to support business operations.

- Configure and optimize CPQ processes including product catalog, pricing, quoting, approvals, and contract management.

- Manage subscription lifecycle processes such as renewals, amendments, upgrades, and cancellations.

- Design and implement declarative automation using Salesforce Flows and other no-code/low-code tools.

- Configure and maintain CPQ objects including Quote Lines, Subscriptions, Assets, Contracts, and Contracted Prices.

- Support multi-currency configurations and ensure accurate pricing across global business operations.

- Troubleshoot production issues, perform root cause analysis, and implement scalable solutions.

- Collaborate with Sales, Finance, Operations, and Product teams to gather requirements and deliver enhancements.

- Participate in system testing, deployment, release management, and user support.

- Maintain system documentation and ensure adherence to Salesforce best practices.

Required Skills:

- 5+ years of Salesforce Administration experience in a multi-currency environment.

- 3+ years of hands-on experience with Salesforce CPQ (Revenue Cloud).

- Experience leading or participating in at least one end-to-end Salesforce CPQ implementation.

- Strong understanding of the Salesforce CPQ object model, including:

1. Quote Lines

2. Subscriptions

3. Assets

4. Contracts

5. Contracted Prices

- Hands-on experience with:

1. Subscription Management

2. Renewals

3. Amendments

- Expertise in Salesforce Flows and declarative automation.

- Strong analytical, troubleshooting, and problem-solving skills.

- Excellent stakeholder management and communication abilities.

Preferred Skills:

- Salesforce Administrator Certification.

- Salesforce CPQ Specialist Certification.

- Experience working in Sales Cloud and Service Cloud.

- Knowledge of Quote-to-Cash (QTC) business processes.

- Experience with Agile/Scrum methodologies and release management.

Good to Have:

- Experience with integrations involving ERP, Billing, or Finance systems.

- Knowledge of Apex, SOQL, and Lightning components (preferred but not mandatory).

- Exposure to Revenue Operations and enterprise-scale Salesforce implementations.