Sagility - Business Analyst

Description :

As Business Analyst :

- Act as the key liaison between operational teams, business stakeholders, and technology partners, ensuring seamless communication and collaboration

- Develop a thorough understanding of end-to-end claim processing workflows, identifying pain points, opportunities, and improvement areas

- Drive the documentation of business requirements, including process gaps, pain points, and optimization opportunities

- Define and standardize business measures, KPIs, and maintain an up-to-date global data dictionary
- BRD/ FSD/ Analytics Specs Preparation and requirement detailing (Business Analysis) to support technology development

- Assist developers in understanding business needs, logic, and priorities to create effective solutions

- Design test cases, coordinate Quality Assurance (QA) activities, and validate data accuracy post-integration

- Troubleshoot application issues, develop a deep understanding of system front-end and back-end functionalities, and provide user support

- Coordinate with cross functional stakeholders to manage project issues and bottleneck and close looping to drive resolution.

- Lead user training initiatives and ensure smooth adoption of implemented systems

- Monitor ongoing performance, gather feedback, and continuously refine processes

Qualifications & Mandatory Skills :

- 2 to 5 years of work experience in US Healthcare operations

- Hands-on experience in designing, managing, or optimizing inventory allocation workflow preferred

- Familiarity with implementing and managing rule-based allocation engines, prioritizing tasks based on defined parameters preferred

- Agile, Scrum Certification Preferred

- Six Sigma Green Belt - Trained, Certification Preferred

- Understanding of relational database principals preferred.

- Exceptional communication skills with the ability to tailor approach to your audience

- Formal training in business analysis and project management is preferable

- Work from Office Completely.