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Job Description

Responsibilities :


- Evaluate existing business processes, anticipate needs, and identify opportunities for improvement.


- Develop and implement solutions to enhance efficiency and effectiveness.


- Stay updated on emerging technologies and process innovations to support business modernization.


- Conduct meetings, workshops, and presentations to gather and share ideas and findings.


- Perform thorough requirements analysis and effectively document business requirements and functional specifications.


- Act as a bridge between stakeholders and development teams, clearly communicating business needs and expectations.


- Gather and synthesize critical information from meetings, stakeholder feedback, and research to produce actionable insights.


- Lead and support User Acceptance Testing (UAT) efforts and ensure alignment with business goals.


- Manage projects, including creating project plans, assigning tasks, and monitoring timelines and performance.


- Maintain and update standard operating procedures (SOPs) and business documentation.


- Prioritize initiatives based on business impact, deadlines, and available resources.


- Coordinate and align team deliverables with client timelines and end objectives.


Candidate Requirements :


- A Bachelor's degree in Business Administration, Information Technology, or a related field; an MBA is a plus.


- Minimum 3 years of proven experience in business analysis or a closely related role.


- Strong analytical, critical thinking, and problem-solving skills.


- Excellent communication and interpersonal skills with the ability to influence stakeholders.


- Expertise in documenting BRDs (Business Requirement Documents), FRDs (Functional Requirement Documents), and SOPs.


- Ability to lead cross-functional teams and support successful project delivery.


- Experience with stakeholder engagement, conflict resolution, and client communication.


- Strong planning, time management, and organizational abilities.


Technical Skills :


- Project Management Tools : Jira, Trello, Confluence, Asana


- Documentation Tools : MS Office Suite, Visio, Lucidchart


- Data Analysis Tools : Excel (Advanced), SQL (basic to intermediate), Power BI (preferred)


- Testing Tools : Postman, Selenium (basic understanding), UAT tools


- Agile/Scrum Methodologies : Exposure to Agile ceremonies, backlog grooming, and sprint planning


- Requirement & Wireframing Tools : Balsamiq, Axure, Figma, Draw.io


- Reporting & Dashboards : Tableau, Power BI (preferred)


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