Reflections Info Systems - Salesforce Automation Quality Assurance Engineer

Description :

We are looking for 5+ years of experienced candidates for this role.

Job Location : Trivandrum/Cochin (Kerala)

Primary Skills :

- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

- 4-6+ years of experience in QA and minimum 5+ years in Salesforce application

- Agile Development : Experience working in Agile/Scrum teams, sprint planning, and estimation.

Job Description :

- Salesforce Platform Knowledge Understanding of Sales Cloud, Service Cloud, Experience Cloud, and custom objects

- Testing Types Functional, Regression, UAT, API testing (REST/SOAP), and Integration testing

- Automation Tools Selenium, Playwright

- Apex Testing Ability to validate triggers, classes, and batch jobs.

- SOQL/SOSL Writing queries to validate data in Salesforce.

- Data Management Experience with data loading tools (Data Loader, Workbench).

- Test Management Using Jira, Xray, Zephyr for test case management.

- Agile/DevOps Practices Familiarity with CI/CD pipelines (e.g., GitHub Actions).

- Communication & Collaboration Working with admins, developers, and business users.

- Write and maintain unit tests to ensure high-quality code.

- Proactive in approach and suggest testing solution

- Communicate effectively with client technical partners to clarify requirements and align on implementation.

Responsibilities include :

- Define and execute QA strategy, test plans, and scenarios for Salesforce implementations across Sales, Service, and Marketing Clouds.

- Develop, review, and maintain manual and automated test cases/scripts covering Salesforce configurations, customizations, and integrations.

- Implement and enhance test automation frameworks (e.g., Selenium, Provar, Copado) and integrate with CI/CD pipelines.

- Identify, log, and manage defects using tools like JIRA/Azure DevOps, ensuring high-quality releases and adherence to Salesforce best practices.