Salesforce Automation QA

Job Summary:

We are seeking an experienced QA to drive quality assurance efforts for Salesforce Community (Experience Cloud) applications. This role requires strong leadership, hands-on testing expertise, and effective coordination between onsite and offshore teams to ensure high-quality, scalable, and secure Salesforce solutions.

Key Responsibilities:

- Lead end-to-end QA activities for Salesforce Community (Experience Cloud) applications.

- Define QA strategy, test approach, and quality metrics for projects and releases.

- Review and approve test plans, test cases, and test execution results.

- Perform and oversee functional, regression, integration, UAT, and smoke testing.

Provide technical guidance on testing Salesforce features :

1. Experience Cloud pages and components

2. Lightning components and Apex functionality

3. Flows, workflows, validation rules, and automation

- Manage and coordinate onsite and offshore QA teams, ensuring alignment across time zones.

- Assign tasks, track progress, and ensure timely delivery of QA milestones.

- Facilitate defect triage meetings and work closely with development and product teams.

- Ensure proper defect lifecycle management and root cause analysis.

- Support UAT planning and execution with business stakeholders.

- Oversee release sign-offs and post-production validation.

- Drive continuous improvement in QA processes, standards, and best practices.

Required Skills & Qualifications:

- 6+ years of QA experience.

- Strong hands-on experience with Salesforce Community / Experience Cloud.

- Salesforce test automation experience (Selenium or Copado).

- API and integration testing experience (Postman).

- Deep understanding of Salesforce data model, security, and automation.

- Proven experience leading onsite/offshore QA teams.

- Strong stakeholder management and client communication skills.

- Experience working in Agile/Scrum environments.

- Excellent documentation, reporting, and mentoring skills.

Good-to-Have Skills:

- Salesforce Admin / Advanced Admin / QA certification.

- CI/CD and release management exposure in Salesforce environments.