About the Role :

We are seeking a skilled Quadient/CCM Developer to join our team and contribute to the design, development, and support of customer communication management (CCM) solutions. The ideal candidate will have hands-on experience with Quadient Inspire and other industry-recognized communication platforms, along with strong scripting and data processing expertise. This role requires a proactive professional who can independently deliver technical solutions while collaborating with stakeholders and supporting business-critical applications.

Role & Responsibilities :

- Develop and implement Customer Communication Management (CCM) solutions using Quadient Inspire.

- Participate in technical discussions and provide innovative solutions aligned with business requirements.

- Analyze existing applications and take ownership of assigned systems and processes.

- Support live production environments, including monitoring, troubleshooting, error recovery, and change management.

- Assess and minimize risks and impacts to customers during deployments and system changes.

- Collaborate with business stakeholders, project teams, and third-party vendors.

- Develop and maintain scripts using Groovy and Java for automation and customization.

- Ensure timely and high-quality project delivery within defined budgets and timelines.

- Perform testing, validation, and quality assurance activities.

- Mentor junior team members and provide technical guidance to ensure best practices and consistency.

Preferred Candidate Profile :

- 48 years of experience in Customer Communication Management (CCM) solutions.

- Strong hands-on experience with Quadient Inspire (Mandatory).

- Experience with at least one additional industry-recognized CCM platform.

- Proficiency in Groovy and Java scripting.

- Experience in data processing and customer communication workflows.

- Strong understanding of software development lifecycle and application support.

- Experience delivering projects within defined timelines and budgets.

- Excellent problem-solving and analytical skills.

- Strong communication and stakeholder management abilities.

- Ability to work independently and manage priorities effectively.

Mandatory Skills :

Quadient Inspire, CCM Development, Groovy, Java, Data Processing, Application Support.

Key Skills :

- Quadient Inspire, Customer Communication Management (CCM), Groovy Scripting, Java, Document Composition, Data Processing, Application Support, Stakeholder Management, Production Support, Change Management, Agile Methodology, Communication Platforms, Software Development Lifecycle, Technical Solution Design.

Good to Have :

- Experience with Salesforce integration or Salesforce ecosystem.

- Exposure to Agile development methodologies.

- Experience with Unit Testing and Test-Driven Development (TDD).

- Knowledge of enterprise communication platforms.

- Experience mentoring or guiding junior team members.

- Ability to work in a fast-paced and client-focused environment.