Job Title : QA Practice Head

Location : Pune

Experience : 15+ Years

Employment Type : Full-Time

About the Role :

We are looking for a seasoned QA Practice Head to lead and scale our Quality Assurance function across multiple projects and accounts.

This role requires a strong blend of technical leadership, strategic thinking, presales expertise, and customer-facing capabilities.

You will be responsible for defining QA strategies, driving automation excellence, standardizing processes, and building high-performing QA teams.

Key Responsibilities :

Technical Leadership (Must-Have) :

- Define and drive the overall QA strategy across projects and accounts

- Design and implement scalable test automation frameworks

- Make key technology decisions including selection between Selenium, Cypress, Playwright, etc.

- Define framework architecture and ensure alignment with business and technical goals

- Integrate QA processes within CI/CD pipelines for continuous testing

- Solve complex QA challenges and ensure high-quality delivery across teams

Multi-Project / Account-Level Exposure :

- Oversee QA activities across multiple projects and client accounts

- Standardize QA processes, automation frameworks, and quality benchmarks

- Define and track quality metrics, KPIs, and reporting mechanisms

- Ensure consistency, scalability, and best practices across all QA engagements

Presales & Solutioning Experience (Critical) :

- Actively contribute to RFP responses and proposals from a QA perspective

- Perform effort estimation and resource planning for QA initiatives

- Define QA solutions and strategies tailored to client requirements

- Deliver client presentations, demos, and technical walkthroughs

Tools & Technical Expertise :

- Strong hands-on experience with automation tools such as Selenium, Cypress, and Playwright

- Experience with API testing tools (e.g., Postman, Rest Assured)

- Understanding of performance testing concepts and tools (e.g., JMeter, LoadRunner)

- Experience in integrating QA within CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps)

AI in QA (Differentiator) :

- Exposure to emerging AI-driven QA practices such as :

1. AI-based test case generation

2. Self-healing automation frameworks

3. Test optimization using AI/ML techniques

- Ability to evaluate and implement modern QA innovations

Customer-Facing Experience :

- Conduct client workshops and requirement discussions

- Present QA strategies, roadmaps, and solutions to stakeholders

- Handle technical queries and objections from clients effectively

- Build strong client relationships and act as a trusted QA advisor

Capability Building & Leadership :

- Mentor and guide QA engineers, leads, and architects

- Define learning and development paths for QA teams

- Build reusable frameworks, accelerators, and best practices

- Foster a culture of quality, innovation, and continuous improvement

Key Skills & Competencies :

- Strong leadership and stakeholder management skills

- Deep expertise in QA strategy, automation, and delivery

- Excellent problem-solving and decision-making abilities

- Strong communication and presentation skills

- Ability to work across multiple teams and manage competing priorities

Preferred Qualifications :

- Experience in leading a QA Practice or Center of Excellence (CoE)

- Exposure to Agile, DevOps, and continuous testing environments

- Knowledge of cloud-based testing strategies and tools