Job Summary :

Describe the major purpose/objectives of this position. Include the key outcome measures for this position, how the position creates value, issues the position resolves, processes the position effects, the scope of the decision-making, and any key metrics used in evaluating performance.

We are looking for an experienced Project Manager to lead the end-to-end delivery of projects. Ideal candidate will be responsible for stakeholder management, requirements scoping, resource utilization, and ensuring successful and timely project delivery.

This role serves as a strategic bridge between technical teams, business stakeholders, and executive leadership by providing governance, transparency and delivery assurance.

Principal Duties and Responsibilities :

- Describe the major tasks/duties, essential responsibilities, accountabilities, working relationships, and key activities associated with this role, (this can be strategic activities vs. tactical)

Planning :

- Manage the complete project lifecycle from initiation to go-live. Define project scope, objectives, timelines, scheduling and deliverables.

Stakeholder Management :

- Act as the primary point of contact for internal and external stakeholders, providing regular status updates and transparent reporting. Manage client expectations and ensure alignment on priorities and delivery timelines.

Resource Utilization :

- Plan and allocate resources across cross functional and shared teams. Optimize resource utilization to maintain productivity and efficiency.

Execution and Delivery :

- Oversee development, testing, and release management through sprints to ensure on-time delivery. Track project progress using appropriate PM tools, ensuring business priorities align with technical execution.

Change Management :

- Lead and govern the change management process, including impact assessment, scope control, and stakeholder communication. Ensure changes are implemented in a structured manner to minimize risk and maintain delivery timelines.

Compliance : Ensure projects comply with the companys IT policies and industry best practices.

Risk Management : Assess project risks and take proactive steps to mitigate them.

Job Specifications : Knowledge, skills and/or abilities normally required to perform the job at a proficient level.

Skills :

- Minimum 4 years of experience in IT project management with strong exposure to SaaS product development and support environments.

- Proven expertise in managing diverse stakeholders across multiple geographies

- Strong competency in project planning, scope management, and change management

- Knowledge of project management and tracking tools such JIRA, Azure DevOps, MS Project, etc.

- Ability to manage multiple projects simultaneously

- Excellent communication, leadership, conflict resolution and negotiation skills

Qualifications :

- Graduate or higher degree in Information Technology or related discipline

- Relevant project management certification is preferred