We are looking for an experienced Salesforce Program Manager with strong domain expertise in Life Sciences and MedTech to lead large-scale Salesforce engagements and transformation programs. The ideal candidate should bring a blend of program management, stakeholder leadership, and hands-on Salesforce technical understanding to drive successful delivery across business and technology teams.

The role will closely collaborate with global and India-based stakeholders, including leadership teams across delivery and business functions.

Key Responsibilities :

- Lead end-to-end Salesforce programs for Life Sciences and MedTech clients

- Drive program planning, governance, execution, risk management, and stakeholder

communication

- Partner with business, product, architecture, and engineering teams to deliver scalable Salesforce solutions

- Translate business requirements into solution roadmaps and implementation strategies

- Manage cross-functional teams including admins, developers, architects, QA, and external partners

- Provide technical oversight across Salesforce platform capabilities including Sales Cloud, Service Cloud, Experience Cloud, integrations, and data migration

- Ensure adherence to delivery timelines, quality standards, and compliance requirements

- Support executive reporting, steering committees, and client governance forums

- Mentor delivery teams and drive best practices across Salesforce implementations

Required Experience & Skills :

- 9 - 12 years of overall experience with significant experience managing Salesforce programs

- Strong experience working with Life Sciences and/or MedTech clients

- Solid understanding of Salesforce platform capabilities and architecture

- Experience managing complex enterprise Salesforce implementations and transformations

- Ability to engage with both technical and business stakeholders effectively

- Strong program management, communication, and leadership skills

- Experience in Agile delivery models and distributed team management

- Exposure to integrations, data migration, security, and enterprise systems landscape is preferred