WHAT YOU'LL ACTUALLY DO :

Real ownership, not a wish list

UX : end-to-end product design :

- Own UX for key fan-facing flows like discovery, event pages, checkout, taking features from initial concept through to launch.

- Map user journeys and create wireframes to define the experience before moving to high-fidelity designs.

- Conduct usability testing, analyse user feedback and data, and improve designs based on insights.

- Design all user interface states, including empty, loading, and error screens, to ensure a seamless user experience.

UI : hands-on craft in Figma :

- Turn wireframes into high-fidelity, production-ready designs in Figma that are ready for engineering to build.

- Create and maintain a scalable design system to ensure consistency across the app and web experience.

- Build interactive prototypes to communicate user flows, interactions, and animations before development.

- Collaborate closely with engineering throughout development to ensure the final product matches the intended design.

Collaboration and mentorship :

- Collaborate with Product, Engineering, and Marketing teams to design solutions that meet user and business needs.

- Provide feedback and guidance to junior designers to help improve the quality and consistency of design work.

- Stay updated on design trends, competitor products, and user behaviour to bring new ideas and improve the product.

WHAT YOU BRING :

Specific experience, not vague credentials

Required :

- 5+ years of product design experience across both UX and UI, ideally on consumer apps with real scale.

- A portfolio that demonstrates end-to-end product thinking, including user flows, UX decisions, and polished UI designs.

- Strong hands-on experience with Figma, including components, variants, auto layout, prototyping, and design systems.

- Strong visual and interaction design skills with attention to spacing, typography, motion, and overall design quality.

- Experience designing for both web and mobile platforms, with an understanding of the different user experiences and design constraints.

- Ability to use user research and analytics to make informed design decisions.

- Demonstrates strong ownership by independently driving design projects from concept through to launch.

Preferred :

- Familiarity with motion design or micro-interactions.

- Exposure to A/B testing and experimentation frameworks.

- Genuine interest in live entertainment - concerts, festivals, sport, theatre.