Process9 is Indias leading language technology company, poised for major growth in the domestic and global geographies, to vie for global leadership in the language technology space. Process9 is the next Unicorn candidate to watch out for. Language services is a $50 billion global industry, while the language market in India is growing by over 30% year-on-year. Process9 is bringing Multilingual Transformation to Enterprises, to make their Digital Transformation complete and scalable.

More than 80% of the Indian population is not English-savvy, whereas over 98% of Internet content in India is in English. The need for local language content in India is growing like wildfire. Process9 intends to meet the language needs of the industry and the government to capture a large share of this unmet need. Being a B2B and SaaS based software company, we develop middleware application platforms for language localisation of websites, mobile apps, enterprise applications, digital transaction journeys, digital documents, and much more.

We develop the best-in-class Natural Language Processing (NLP) software using AI/ML technologies for translation, language processing, and voice applications for Indian and global languages that are used by hundreds of leading enterprises in India and now attracting global users on the Internet and Smartphones. Being a fast-growing company, we expect to grow our revenues by more than 150% year-on-year for the next 3-4 years.

Some of the specific areas of focus for the company in the next 12-24 months are :

- Enhance technology platforms and services for global competition

- Expand the product portfolio and language coverage to include more industry segments

- Enter large global markets such as North America, Europe, West Asia, Japan, etc

- Provide world-class customer service. Were looking to add innovative, ambitious, passionate, and energetic teams across various functions of the company to help the company meet and exceed its business objectives.

Position : GenAI Engineer

Location : Gurgaon (Onsite)

Key Responsibilities :

- Develop conversational AI and voice-enabled chatbot solutions leveraging Azure Live, ElevenLabs, and automated AI workflows.

- Architect and implement Retrieval-Augmented Generation (RAG) pipelines using Azure AI Search, Qdrant/FAISS/ChromaDB to enhance answer precision and contextual accuracy.

- Build and orchestrate multi-agent workflows using Azure AI Foundry, Agno, CrewAI, AutoGen, and LangGraph for complex task automation and reasoning chains.

- Design, deploy, and manage scalable AI APIs and microservices using FastAPI, LangServe, and Streamlit. - Integrate AI agents and conversational interfaces with front-end and application frameworks such as React, Node.js, HTML/JavaScript, Android, and iOS applications.

- Improve model performance through prompt engineering, fine-tuning, evaluation, monitoring, and iterative optimization.

Tech Stack :

- GenAI & Agent Frameworks : Azure AI Foundry, LangChain, CrewAI, Agno, AutoGen, LangGraph, Hugging Face, OpenAI

- Databases & Vector Stores : MS SQL Server, Qdrant, Azure AI Search

- Development & Integration Tools : React, Node.js, FastAPI, LangServe, Streamlit, Git, Azure DevOps

- AI & Cognitive Services : Azure Cognitive Services, Speech-to-Text, Text-to-Speech, Elevenlabs

- Additional Skills : Web scraping, Prompt engineering

Cloud : Azure

Languages : Python, React, Node

Qualifications :

- Bachelors/Masters in Computer Science, AI, or related field.

- 23 years of experience in LLM or GenAI development.

- Strong hands-on experience with Python and modern AI frameworks.