Role : Presales / Solution Consultant

We are looking for experienced Presales / Solution Consulting professionals to strengthen the company's presales team and support regional and enterprise growth. The candidate must have strong Retail and E-commerce domain experience and the ability to understand end-to-end commerce processes and translate business requirements into technology solutions.

Key Responsibilities :

- Lead customer discovery sessions and understand business processes, pain points and technology requirements.

- Design end-to-end solutions across the product suite.

- Conduct product demonstrations, solution workshops and POCs.

- Prepare RFP/RFI responses, solution proposals, presentations, effort estimates and solution documentation.

- Work closely with Sales, Product, Delivery, Technology and Customer Success teams throughout the sales cycle.

- Identify product fit, configuration, customisation, integration and implementation requirements.

- Handle complex enterprise and regional opportunities independently.

- Present solution architecture and business value to CXO, business and technology stakeholders.

- Keep abreast of Retail, E-commerce, Marketplace and Omnichannel technology trends.

Product Exposure :

The candidate should be able to understand and position the broader commerce technology portfolio, including PIM, WMS, OMS, Omni Store, Reconciliation, Integration engine, and Analytics.

Mandatory Experience :

- 5 - 10 years of experience in Presales, Solution Consulting, Business Consulting or Product/Functional Consulting.

- Mandatory Retail and E-commerce domain experience.

- Strong understanding of PIM, WMS, OMS, Order Management, Inventory, Fulfilment, Marketplace, Omnichannel, Logistics and Retail operations.

- Experience working with enterprise customers and complex solutioning/sales cycles.

- Strong experience in RFP/RFI responses, customer workshops and product/solution demonstrations.

- Ability to independently convert business requirements into functional and technology solutions.

- Good understanding of APIs, integrations, ERP, marketplaces, webstores and logistics systems.

- Excellent communication, presentation and stakeholder-management skills.

- Willingness to travel for customer engagements.