Responsibilities :

- Work with the engineering leadership team to define Platform9s product strategy and roadmap for our virtualization and bare metal product.

- Work closely with Platform9 customers and the broad community of open source users and contributors to build a deep understanding of their processes and pain points.

- Transform your knowledge and expertise into innovative solutions that redefine how private cloud technology is consumed.

- Define metrics for customer engagement and product success and ensure measurement and execution.

- Present reports on metrics to management.

- Act as a trusted advisor for select Platform9 customers, communicate roadmap, enable successful product deployment and consumption.

- Work with the go-to-market team (sales, marketing) to enable sales by providing better training on new features, collateral, battle cards, and other necessary content.

- Being the voice of our customers internally to the Platform9 team, proactively communicate requirements and influence product roadmap.

- Communicate best practices, reference architectures and other training material to customers.

Requirements :

- BS/MS in Computer science with minimum 2 years of experience building enterprise software products.

- Exceptional verbal and written communication, organization and presentation skills.

- Demonstrated leadership and ability to lead through influence.

- Proactive, energetic, creative, loves working on hard problems.

- Basic domain knowledge of virtualization and technologies such as VMware, Linux/KVM.

- Background in any of the following is a plus : virtualization, containerization, private/public cloud.

- Enjoy discovering customer use cases, identifying gaps and resolving issues in the product.

- Passion for cloud technologies.

- A background of product management, sales engineering or customers success is a plus.

Benefits and Perks :

Employees today are looking for companies that truly care and recognise their whole person.

Platform9s benefits and perks have been carefully designed to ensure that we take care of an employee's emotions and physical well-being.

Many of our benefits extend to families, who form a significant part of our well-being at work.

Please note that benefits change by country.

- Competitive Compensation and Equity.

- Medical Healthcare for you and your family.

- Hybrid Work Model.

- Wellness Benefits.

- Professional Development/Global certifications.

- Reward and Recognition Programs.

- Team Building Activities.

Our benefits have been carefully selected, keeping in mind employees requirements and personal situations now and for the future