Key Responsibilities :

Pega Solution Design & Development :

- Design, develop, and implement robust Pega applications using Pega best practices and industry standards.

- Analyze complex business requirements and translate them into scalable Pega technical solutions.

- Develop enterprise-grade applications using Pega platform capabilities, including case management, workflows, UI components, integrations, and automation.

- Lead solution design discussions and provide technical recommendations to meet business objectives.

- Ensure optimal usage of Pega Out-of-the-Box (OOTB) features and low-code capabilities to deliver simplified solutions.

- Design reusable components and frameworks to improve development efficiency and maintainability.

Architecture & Technical Leadership :

- Maintain advanced knowledge of Pega architecture, design principles, and implementation methodologies.

- Define and enforce Pega application architecture standards and development best practices.

- Create service-oriented architecture solutions with focus on scalability, performance, and maintainability.

- Evaluate integration requirements and recommend appropriate architectural approaches.

- Collaborate with enterprise architecture, infrastructure, and engineering teams to understand system landscape, integrations, server topology, and technical dependencies.

- Provide technical leadership and guidance for complex Pega implementations.

Development Lifecycle Management :

- Participate in all phases of the software development lifecycle including requirement analysis, design, development, testing, deployment, and post-production support.

- Perform hands-on development, debugging, troubleshooting, and performance optimization.

- Analyze and resolve complex technical issues and production incidents.

- Ensure quality deliverables through code reviews, design reviews, and adherence to development standards.

- Support Agile delivery practices and actively participate in Scrum ceremonies.

Mentoring & Team Enablement :

- Mentor and guide junior Pega developers and system architects.

- Conduct knowledge-sharing sessions and provide technical coaching on Pega best practices.

- Review team deliverables and ensure adherence to coding, architecture, and design standards.

- Encourage adoption of reusable components and enterprise-level solutions.

- Support internal Pega capability development and citizen development initiatives.

Continuous Improvement & Innovation :

- Stay updated with the latest Pega platform features, tools, frameworks, and industry trends.

- Identify opportunities for process improvements and platform optimization.

- Collaborate with Pega COE teams to define and improve development practices.

- Provide recommendations for product enhancements and platform improvements.

- Promote innovation by leveraging emerging Pega capabilities and automation approaches.

Must Have Skills :

Required Technical Skills :

Mandatory Skills :

- Pega Senior System Architect (CSSA) Certification Mandatory.

- Strong hands-on experience with Pega Platform.

- Expertise in Pega architecture, design, development, and implementation practices.

- Strong understanding of Pega application lifecycle management.

- Experience in designing enterprise-level Pega solutions.

- Experience with Pega Customer Service Framework will be an added advantage.

- Strong knowledge of Pega workflows, case management, rules, integrations, and UI development.

- Experience in Pega integrations using REST/SOAP APIs and other integration technologies.

- Strong debugging and troubleshooting capabilities.

Additional Technical Skills :

- Strong understanding of :

1. Application servers

2. Programming concepts

3. Relational and non-relational databases

4. Integration patterns and technologies

5. Enterprise application architecture

- Experience working with Agile/Scrum methodologies.

- Knowledge of performance tuning and optimization of Pega applications.

- Experience with enterprise-level development standards and governance.

Required Experience & Qualifications :

- Bachelors degree in Computer Science, Information Technology, Engineering, or related field.

- 812 years of overall IT experience with significant hands-on Pega development experience.

- Proven experience working as Pega SSA / Senior Pega Developer.

- Strong experience in designing and delivering complex Pega applications.

- Experience mentoring and guiding technical teams.

- Experience working with senior stakeholders and business teams.

Good to Have Skills :

Preferred Skills :

- Experience with latest Pega versions and modern Pega architecture patterns.

- Experience with Pega Customer Service applications.

- Experience in large-scale enterprise Pega implementations.

- Ability to independently drive technical discussions and solution decisions.

- Strong communication, analytical, and problem-solving skills.

Competencies :

- Excellent problem-solving and analytical skills.

- Strong communication and stakeholder management abilities.

- Ability to work independently and collaboratively in a global team environment.

- Strong ownership mindset with focus on quality and delivery excellence.

- Ability to mentor, influence, and guide technical teams.

- Passion for continuous learning and technology innovation.