Key Responsibilities & Deliverables :

- A fast-paced multi-channel F&B retail company is seeking a highly skilled NAV (Navision) Resource to join our team. The individual in this role will be responsible for handling different modules of NAV and leading a team of LS Retail support team

- Handle all different modules of NAV, including finance, sales, purchasing, inventory and BOM, in a retail environment

- Lead and manage a team of support specialists who provide technical support for the LS Retail application, which is built on Microsoft Dynamics NAV

- Design solution and manage projects arising out of IT requirements from other department such as Operations, Finance, SCM etc.

- Work with the team to implement new functionalities and features as needed

- Manage third-party applications which are integrated with LS NAV

- Ensure that the team is providing timely and accurate support to customers, and that they are following best practices and established procedures

- Act as a point of escalation for complex customer issues and contribute to ongoing improvement of NAV and LS Retail functionality

- Continuously improve technical knowledge and understanding of LS Retail and NAV application to provide guidance and support to the team

- Monitor team performance and provide feedback and coaching to team members to improve their skills and capabilities

- Manage the team's workload and priorities to ensure that customer needs are met, and support requests are addressed in a timely manner

Desired Skills & Competencies :

- Strong hands-on experience in MS NAV (Navision) and LS Retail.

- Experience working on NAV modules : Purchasing, Sales, Finance, Inventory & BOM.

Knowledge of NAV development :

- C/AL

- C/SIDE Development Environment

- Understanding of Microsoft SQL Server (preferred).

- Experience in solution design and IT project management.

- Prior team handling experience preferred (not mandatory).

- Strong problem-solving and analytical skills.

- Ability to work in a fast-paced retail environment.

- Ownership mindset with high-growth orientation.

- Good communication and stakeholder management skills.

- Strong foundation in retail IT systems, ERP implementation, and application support.

Education & Qualifications :

- Bachelors degree in Computer Science, Information Technology, Electronics, or related field.

- Masters degree or MBA in IT/Management is a plus.