Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

Summary :

Apex IT India is seeking an Oracle Engagement Cloud Consultant with expertise in the Redwood (NGS) user experience. This role requires a team player who is open to cross-training and pursuing certifications, contributing both as an individual and as a mentor.

Responsibilities :

- Design the application using Redwood and modify Redwood pages.

- Implement Oracle Engagement Cloud in line with the design provided by the Team Leader.

- Take responsibility for development from definition through delivery.

- Demonstrate strong design and development capabilities.

- Create business process models based on client requirements.

- Contribute both as a mentor and an individual contributor.

- Utilize strong troubleshooting and groovy coding skills.

Qualifications :

- 4+ years of experience with Oracle Engagement Cloud or Oracle Sales Cloud CRM systems.

- Experience implementing all CX UIs (Web, Outlook, Mobile) with knowledge of Redwood UI, responsive UI, and Visual Builder.

- Experience with functional modules like Sales Planning, Forecasting, and Engagement Cloud Service Request functionalities.

- Proficiency in visual builder extensions, action chains, event listeners, JSON, and JavaScript.

- Certification in Oracle Redwood Development is highly advantageous.

- Familiarity with other Oracle clouds like CPQ or OIC is beneficial.

- Strong programming skills and ability to review complex code bases.

- Excellent problem-solving and analytical skills.

- Capability to research, follow up, and resolve complex issues.

- Understanding and analyzing explicit and implicit requirements.

- Bachelor's degree with a minimum of 3+ years of relevant experience in Oracle CX.