Oracle EBS/R12/SCM Techno-Functional Consultant

Job Role/Title : Oracle EBS / R12 SCM + PlSQL Techno functional consultant

Essential Job Duties :

- The candidate would be responsible for Handling tickets which require support to the Functional Consultants.

- Support and Troubleshooting of existing Developed applications (RICEFW Components).

- In case, if the issue requires support from Oracle, then raise SR and co- ordinate with oracle support team till closure.

- The candidate would be responsible for ensuring that maximum coverage & quality support is provided to LKQ European business/stakeholders.

- Preparing MD070 documents for any customizations, Preparing Unit Test Cases.

- Coordination with Leads/Managers/Key users and other teams for issue resolutions and getting sign- off for release to be moved to production

- Coordination with other modules consultants/Technical Consultants/DBAs/Developers.

- Provide daily production support including monitoring and issue resolution, incident management, problem management, service request management.

- Provide 24 x 5 on- call assistance for support of production business system issues. Few occurrences of weekend support as well.

- Provide month end, Quarter End and year- end assistance as per business requirement.

- Should become a subject matter expert for system management.

- Assume responsibility for tasks and ensure they are completed accurately and on time.

- Identifies opportunity for improving processes through system automation and alerts

- Reviews Technical requirements and recommends solutions.

- Creates and maintains Technical documentation of assigned systems and process flow.

- For Enhancements to Business systems;

- Responsible for technical analysis, design and implementation of new or enhanced business systems following IT standards.

- Responsible for Performance issues and should try to improve system performance.

Skills :

- Expert knowledge in Oracle SQL, PL/SQL, XML Reports Development

- Provide technical support for Oracle EBS R12 modules

- Collaborate with functional teams to troubleshoot and resolve technical issues.

- Design and implement interfaces between Oracle EBS and other systems.

- Conduct performance tuning, testing, and optimization of Oracle applications.

- Participate in system upgrades and patch application activities.

- Create and maintain technical documentation and user guides.

- Provide training and support to end- users and functional teams

- Strong knowledge of Oracle eBusiness Suite Technical flows. Modules preferred are Oracle Sales and Order Management, Inventory, Purchasing, Shipping Execution, Planning and Advanced Pricing