Description :

Purpose of Job :

Applies technical expertise to bring together ideas, business requirements, system capabilities, enterprise strategy to provide application architecture direction and architectural solutions.

Major Responsibilities :

- Creates & maintains a detailed view of existing architecture

- Aligns ServiceNow platform capabilities to business strategy, ServiceNow vendor roadmap and internal roadmap

- Leads Platform Development and Operations Team in implementation of best technical, policy and procedure practices

- Provides leadership & participates in implementing new solutions on the ServiceNow platform

- Contributes to intake governance process

- Produces Solution Architecture Document (SAD), where appropriate, starting with high level solution diagram, overview and ending with detailed data flow, transaction, and other architectural diagrams

- Participates in and leads formal technology evaluations and proofs of concept

- Stays current on ServiceNow products and applicable integrated technologies

- Maintain deep, comprehensive knowledge of ServiceNows capabilities and constraints.

- Recognize and develop opportunities to leverage ServiceNow as a platform.

- As a senior technical member of the team, if needed, deliver hands-on configuration, development, and integration services for all project deliverables

- Participates in recruiting, interviewing, and hiring of new Platform Development and Operation Team resources

Required Qualifications :

- Bachelors degree or 8+ years of equivalent experience

- 3+ years of experience with application architecture

- 5+ years of ServiceNow development skills

- 5+ years of experience with ITSM processes (Incident/Problem/Request/Change management)

- 5+ years of experience with Web-Services, AJAX, Business Rules, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications

- 5+ years of experience customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly, Angular 1.5

Preferred Qualifications :

- ServiceNow IT Service Management or other relevant ServiceNow certifications

- Any other software architecture certifications

- Demonstrated knowledge of application design, application development and implementation.

- Understanding basic full stack development concepts

- Excellent human relations skills to effectively interact with management, peers, business partners and vendors