Noblesoft - Senior ServiceNow Developer/Administrator - ITSM Module

We are looking for an experienced Senior ServiceNow Developer with strong hands-on experience in ServiceNow administration and ITSM. The candidate will be responsible for managing, configuring, troubleshooting, and supporting enterprise ServiceNow environments.

Key Responsibilities :

- Manage and administer the ServiceNow platform in an enterprise environment.

- Configure and maintain ITSM modules, including Incident, Problem, Change, and Request Management.

- Manage and maintain CMDB, including CI relationships and data integrity.

- Perform ServiceNow configuration, customization, and troubleshooting.

- Manage users, groups, roles, ACLs, forms, workflows, notifications, and reports.

- Work on integrations and data imports as required.

- Identify and resolve ServiceNow issues and support platform performance.

- Collaborate with technical and business teams to understand requirements and implement solutions.

- Follow ServiceNow best practices, security standards, and governance processes.

Must-Have Skills :

- Strong hands-on ServiceNow Administration experience.

- Strong knowledge of ServiceNow ITSM.

- Strong understanding of CMDB.

- Hands-on experience with ServiceNow configuration, administration, and troubleshooting.

- Experience working in enterprise ServiceNow environments.

- Good understanding of ServiceNow workflows, ACLs, roles, users, groups, reports, and notifications.

- Strong communication and problem-solving skills.

Preferred :

- ServiceNow Certified System Administrator (CSA) certification.

- Experience with ServiceNow integrations and REST/SOAP APIs.

- Experience with ITIL processes.