Mobily Infotech India - MS Dynamics CRM Specialist

Job Summary :

We are seeking a hands-on Microsoft Dynamics CRM (On-Premises) Specialist with strong technical expertise in customization, development, and integration. The ideal candidate has solid experience working in on-prem environments and can handle development activities along with operational and admin support. This role involves close collaboration with functional teams and business stakeholders to deliver reliable, well-tested CRM solutions.

Key Responsibilities :

- Design, develop, and customize solutions in Microsoft Dynamics CRM. Develop plugins, custom workflows, and business logic using C#.

- Customize entities, forms, views, ribbons, and dashboards.

- Build and maintain integrations with external systems using REST/SOAP APIs.

- Develop custom services using ASP.NET Web API.

- Work with .NET Framework and CRM SDK.

- Support data migration, deployment, and environment management activities.

- Assist with unit testing, UAT, and defect resolution to ensure release quality.

- Troubleshoot production issues and provide timely resolutions.

- Collaborate with functional teams and stakeholders to gather and validate requirements.

- Ensure code quality, performance optimization, and security compliance.

- Support deployments and releases as part of the team.

Required Skills (Must-Have) :

- Hands-on experience with Microsoft Dynamics CRM (2011/2013/2015/2016 - On-Premises).

- Good working knowledge of C#, .NET, JavaScript, and CRM SDK.

- Experience in plugin development, custom workflows, and ribbon customization.

- Understanding of CRM architecture and on-premises deployment models.

- Experience with SQL Server, FetchXML, and QueryExpression.

- Basic knowledge of IIS, Windows Authentication, and Active Directory.

- Good debugging, troubleshooting, and problem-solving skills.

- Clear communication skills for working with business/functional stakeholders.

Nice-to-Have :

- Exposure to Power Platform (Power Automate, Power Apps).

- Familiarity with CI/CD tools (Bitbucket/Bamboo). Microsoft certification(s) related to Dynamics CRM.