Roles and Responsibilities :

- Support the definition and maintenance of target architecture and solution designs for Veeva Vault RIM, in alignment with business strategy, enterprise standards, and regulatory requirements.

- Contribute to translating business requirements into scalable, secure solutions across Registration, Submissions, Archive, and Publishing.

- Design, build, configure, and support Veeva Vault-based applications to meet business process and application requirements, applying MDL, APIs, Direct Data API, Action Triggers, the Veeva SDK, and data flows.

- Investigate and solve issues using technical knowledge and experience, support root cause analysis, and coordinate timely resolution, with a moderate level of guidance.

- Analyze information and assist in evaluating options, risks, dependencies, and lifecycle impacts, and help recommend solutions that balance compliance, usability, cost, and supportability.

- Incorporate security, data integrity, validation, change control, and audit requirements into solution designs.

- Maintain architecture decisions, diagrams, standards, and roadmaps, and communicate updates clearly to stakeholders.

- Identify and pilot AI and automation opportunities, such as LLM-based assistance for drafting and quality-checking submission content and API-driven automation of data validation and publishing workflows, with human oversight and validated controls.

- Prepare communications and deliver presentations on system enhancements and alternatives; evaluate, optimize, harmonize, and standardize existing systems.

- Create and update system documentation, monitor quality standards, ensure failure-free operation, and consider compatibility across systems.

- Review and approve regulatory system changes and documentation, and support ongoing regulatory compliance of the IT components for defined services.

- Support periodic reviews, audits, and security reviews of the entire system, and compile related reports during the operation phase.

- Support the qualification, validation, testing, and documentation related to IT solutions delivery.

- Understand how the team integrates with other teams to achieve the overall objectives of the area, and build knowledge of the organization, processes, customers, and key business drivers.

Required Expertise :

- Extensive experience in Veeva Vault architecture and configuration, particularly within RIM.

- In-depth knowledge of Registration, Submissions, Archive, and Publishing processes.

- Technical expertise in MDL, APIs, Action Triggers, the Veeva SDK, integrations, and information security.

- Experience designing regulated solutions with appropriate validation and change governance.

- Experience in testing, validation, change management, and regulated-system documentation.

- Strategic mindset with strong stakeholder engagement and communication skills.

- Working knowledge of Python, AI/LLMs, and prompt engineering, with sound risk judgment.

Education :

Bachelor's degree in engineering.

Master's degree in computer science is preferred.

Experience :

- 10+ years of overall experience in IT, with relevant experience in Veeva Vault RIM or comparable regulatory information management platforms.