Software Development : 5+ years

Project Management (IT Services) : 3+ years

Client Engagement : 3+ years

Key Responsibilities :

Project Delivery & Governance :

- Own the delivery of multiple projects/programs within scope, budget, and timelines.

- Define delivery frameworks, processes, and KPIs for successful execution.

- Ensure compliance with organizational standards and client SLAs.

Technical Leadership :

- Provide guidance on architecture, design, and technology stack decisions.

- Collaborate with development teams to resolve technical challenges.

- Drive adoption of best practices in coding, testing, and deployment.

Stakeholder & Client Management :

- Act as the primary point of contact for clients on delivery matters.

- Manage expectations, communicate progress, and handle escalations effectively.

- Build long-term relationships to identify opportunities for account growth.

Team Management & Mentoring :

- Lead and mentor project managers, developers, and QA teams.

- Allocate resources effectively across projects.

- Foster a culture of collaboration and continuous improvement.

Required Skills & Competencies :

- Strong understanding of SDLC, Agile, and DevOps practices.

- Hands-on experience in software development (Java, .NET, or similar).

- Expertise in project management tools (JIRA, MS Project, etc.)

- Excellent client engagement and communication skills.

- Ability to manage distributed teams and global delivery models.

- Strong analytical and problem-solving skills