Job Location : Bangalore, Coimbatore.

Experience : 12 - 18 yrs.

Work mode : Hybrid.

Must Have :

- Product / Software development experience custom - based or enterprise software - managing software projects.

- Project Implementation, enterprise level application.

- US / UK client interactions - customer - facing role.

- Hybrid Agile & waterfall.

- MS projects and good understanding on MPP tool (Microsoft project plan tool), JIRA, ASANA, Smart sheets.

- SDLC understanding.

- End to end project management experience.

- PMP certification added advantage.

- Fluent communication without MTI and grammatical mistakes is must.

Roles and Responsibilities :

- Prepare the project plan and maintain the base version and latest version and obtain client approval as needed.

- Set up the communication channel with client and internal management/project team for all Symphony Implementation projects.

- Triage any requirements along with team and arrive at solutions or seek assistance from management to meet the project committed timelines.

- Lead the implementation entirely and close out on the client post go - live with hand holding the client to the support team.

- Generate Change Requests wherever it is applicable and genuinely try for additional revenues where it could benefit the client.

- Deliver client requirements and expectations within the agreed project timeline and make sure all the objectives that are captured in the SOW are achieved with exceptional quality.

- Ensure that all the supporting teams such as PE, Support, Annuities, Rules, Paralegal teams are utilized in case of need for any implementation as per the agreement.

- Engage and/or contribute to minimum 3 process improvement initiatives that enables project delivery and seamless client support.

- Limit functional bugs to a set percentage for every implementation into Production.

- Communicate with client and management upfront about any mismatch in terms of the client requirement which may impact the project schedule.

- Maintain and provide the relevant data for project status and progress whenever management requests for it.

- To train self and the team members on the Implementation process and on client data validation.

- Hands - on experience in Project Management using any tool and in activities such as Project estimation, planning, costing, team timesheet maintenance, preparing proposal, RFP etc.

- Good understanding of design & solution process will be added advantage.

- Hands on experience in handling Fixed price projects & restricting scope creep and resource wastage.

- Excellent verbal and written communications are a must for this role.