About Apex IT :

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences.

Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence.

As a remote company, we have top talent all over the United States and India and are continuously growing.

We provide our team with a flexible work-life balance in addition to the traditional benefits.

Job Title : Managing Consultant - Oracle CX

Reports to : Lead

Work Location/Travel : Bangalore/Remote

Job Summary :

Apex IT India is looking for a Management Consultant in Oracle CX space, willing to contribute and manage challenging tasks.

Duties/Responsibilities :

- Exhibit strong project management skills

- Manage the delivery of multiple Oracle CX projects

- Should have worked on oracle Redwood

- Designing the application using Redwood and modifying the Redwood pages

- Strong functional knowledge on CRM concepts

- Exhibit strong technical leadership skills in more than one Oracle CX product

- Own development responsibility from definition through delivery

- Exhibit strong design and development skills

- Orientation to contribute both as a mentor as well as an individual contributor

- Strong troubleshooting skills

- Ability to manage team and different stakeholders

- Ability to scale up quickly on different Oracle CX offerings

- Contribute to Oracle CX community within Apex IT

Competency (Knowledge, Skills, and Abilities) :

- 10+ years of total IT experience out of which 7+ years of experience in implementing Oracle Engagement Cloud and/ or Oracle Sales Cloud or any other Oracle CX offering.

- Must have at least 6 full projects experience, through go live

- Prior experience with working on fast paced milestones using flexible and adaptive methodologies'

- Agile knowledge is must

- Prior experience using JIRA or any other ticketing tool is preferred

- Certification in primary work area is preferred

- Strong programming skills, as well as the ability to review complex code bases written by others

- Ability to research, follow up and resolve complex problems

- Experience/knowledge on functional modules like Sales Planning and Forecasting, Engagement Cloud Service Request functionalities, Sales Territories, Fusion CRM BI/Dashboards/KPIs, Mobile and Outlook integration, File Import.

- Ability to understand, analyse and solve both explicit and implicit requirements

- Thought leadership in delivery activities

- Good communication and Interpersonal skills

Position Type and expected hours of work : Full Time/Permanent and 40 hours per week

Required Education and Experience : Any Graduate.

Minimum 3 years of relevant experience in Oracle CX / Oracle Sales Cloud.