At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG.

Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a womens safety geo-tracking app into a globally recognized logistics optimization platform.

Our technology has empowered enterprises such as Unilever and Nestlé to execute over a billion deliveries across 30+ countries.

Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers.

Join us at Locus and be part of a team shaping the future of global logistics.

Job Overview :

About The Role :

Are you ready to be at the forefront of innovation in a high-growth SaaS company? At Locus, were looking for Sr. IT Engineer.

You'll be the go-to expert and key enabler for IT operations, ensuring seamless functionality, security, and efficiency across all our systems and devices.

Key Responsibilities :

- Oversee laptop provisioning, user onboarding/offboarding, and device lifecycle management.

- Oversee and troubleshoot identity and access management systems (e.g., SSO solutions and user/group management).

- Administer and manage device management platforms (e.g., macOS and Windows systems), including configuration profiles, policy enforcement, and security compliance.

- Perform system and network maintenance, including hardware, software, and security upgrades.

- Perform changes in the network setup including firewalls and L3 switches.

- Manage IT assets, including laptops and peripherals, ensuring lifecycle management and security compliance.

- Configure and maintain office IT infrastructure, including LAN/WAN networks, firewalls, VPNs, and cloud-based networking solutions.

- Integrate various devices with SIEM (e.g. Wazuh) and solid understanding of events and alerts.

- Troubleshoot and resolve issues related to operating systems, software applications, and network connectivity.

- Provide support for collaboration tools and email platforms (e.g., Google Workspace).

- Coordinate with vendors and manage IT procurement and asset inventory.

- Ensure compliance with IT security policies and industry best practices.

- Provide technical support and guidance to end users and internal teams.

Skills Required :

- Experience : 6-8 years in IT support and systems/network administration.

- Education : Bachelor's/Master's degree in IT, Computer Science, or a related field.

- Strong understanding of identity and access management systems (e.g., Okta, OneLogin, or similar).

- Proficiency in device management platforms (e.g., MDM solutions) for macOS, Windows, and mobile devices.

- Solid experience with networking technologies, including LAN/WAN, firewalls, VPNs, RADIUS, and cloud-based networking solutions.

- Hand-on experience in managing SIEM (integration and event analysis).

- Solid experience in facing ISO 27001, SOC2 Type II audits from the IT Point of view.

- Hands-on experience in cloud platforms (e.g., AWS, Azure, or GCP) is a plus.

- Proficiency in scripting or programming languages (e.g., Python) for automation and efficiency improvements.

- Familiarity with IT ticketing systems and incident management.

- Strong analytical and problem-solving skills.

- Ability to multitask, adapt to change, and work effectively in a team-oriented or unsupervised environment.

- Excellent communication and interpersonal skills.

- Team management or leadership experience is an advantage.

What We Offer :

Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution.

We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization.

Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.