LMTEQ - IT Project Manager

Description :

Job Title : IT Project Manager - ServiceNow Projects

Location : Chennai

Department : ServiceNow Delivery

Reporting To : Program Manager / Delivery Head

About LMTEQ :

LMTEQ is a global IT consulting firm specialising in ServiceNow solutions. As an Elite Implementation Partner with ServiceNow, building world-class digital transformation capabilities with innovation, customer obsession, and disciplined execution at the core. Were developing a next-generation delivery organisation that blends technical depth with project leadership. If you have the drive to lead projects, learn fast, and thrive in a dynamic environment, this role offers you the platform to grow.

Role Overview :

As an IT Project Manager (ServiceNow Projects), you will oversee the end-to-end delivery of ServiceNow projects managing scope, timelines, quality, and client communication.

While prior ServiceNow project management experience is preferred, it is not mandatory. Whats essential is a strong foundation in Agile, Scrum, and Sprint delivery, along with exceptional stakeholder management and coordination skills

Key Responsibilities :

- Manage and deliver ServiceNow implementation and enhancement projects within defined scope, cost, and schedule.

- Define project goals, deliverables, and success metrics in alignment with client and internal stakeholders.

- Conduct and lead Agile ceremonies - daily stand-ups, sprint planning, retrospectives, and reviews.

- Coordinate between clients, developers, architects, QA teams, and pre-sales for smooth delivery execution.

- Track project performance using KPIs, dashboards, and velocity metrics.

- Identify and mitigate risks proactively to ensure project success.

- Prepare and maintain project documentation, including status reports, timelines, and risk logs.

- Support internal initiatives for improving project delivery frameworks.

- Drive a culture of accountability, discipline, and continuous improvement across teams.

Required Skills :

- 2+ years of hands-on experience in IT Project Management.

- Proven experience working in Agile, Sprint, and Scrum environments.

- Strong understanding of SDLC and IT delivery methodologies.

- Excellent stakeholder communication and coordination abilities.

- Familiarity with JIRA, Asana, or equivalent project management tools.

- Strong analytical and organizational skills with attention to detail.

- Exposure to ITSM, ITIL, or enterprise SaaS platforms preferred.

Preferred Skills :

- Prior experience managing ServiceNow projects is highly preferred but not mandatory.

- Working knowledge of ServiceNow modules such as ITSM, CSM, HRSD, or ITOM.

- Understanding of ServiceNow Foundations or CSA certification is a plus.

- Experience handling multi-location or remote teams.

Key Traits We Value :

- Adaptability the ability to learn and lead in evolving environments.

- Ownership proactive and accountable in delivery outcomes.

- Clarity articulate and transparent communication across teams.

- Discipline consistent planning and execution under pressure.

- Team Orientation fostering collaboration and mutual growth.

Why Join LMTEQ :

- Be part of LMTEQs ServiceNow growth story toward Elite Partner status.

- Work directly with certified architects, program managers, and delivery leaders.

- Gain accelerated learning through real-world ServiceNow project exposure.

- Opportunity to move into Senior Project Manager / Program Lead roles within 1824 months.

- Experience a culture built on freedom, integrity, and passion in action.