- Design leadership & mentorship : Lead, coach, and inspire junior and mid-level designers fostering a positive learning culture and raising the bar on craft and process.
- Strategic design thinking : Drive design strategy using Jobs-to-be-Done (JTBD) frameworks, translating user motivations into scalable, impactful product experiences.
- Cross-functional alignment : Act as the primary design voice in strategic discussions with product, data science, and engineering leadership.
- Design ops contribution : Help define and improve design processes, rituals, and documentation to scale team effectiveness.
- Full-stack design ownership : Take end-to-end design ownership, from initial concepts and wireframes to polished, developer-ready deliverables.
- Problem framing & hypothesis : Deeply understand problem statements, articulate design hypotheses, and collaborate with product and engineering to ensure business objectives are met.
- Rapid prototyping & validation : Define success metrics, prototype ideas quickly, and embed a test-and-learn culture across the team.
- Design system stewardship : Contribute meaningfully to evolving the Design System, ensuring consistency, scalability, and accessibility across the platform.
- Research collaboration : Partner with the research team to identify study areas, formulate research goals, facilitate usability tests, and synthesise insights into design decisions.
- HCI & design trends : Stay current with interaction design trends and apply cognitive principles to optimise Time-to-Task Completion.
Required Skills & Qualifications :
- Experience leading or mentoring designers in a collaborative studio or product team.
- Demonstrated ability to drive design strategy, not just execution.
- Comfort facilitating whiteboarding sessions, design critiques, and cross-functional workshops.
- 7- 10 years of hands-on UX/Product Design experience, with a strong portfolio of shipped B2B or SaaS products.
- Mastery of Figma including variables, auto-layout, components, and prototyping.
- Solid grasp of Information Architecture (IA), User Flow Mapping, Wireframing, and High-Fidelity Prototyping.
- Proven experience designing for enterprise/B2B, SaaS platforms, or complex data dashboards.
- Deep understanding of cognitive design principles : Hick's Law, Fitts's Law, and Gestalt psychology.
- Familiarity with Jobs-to-be-Done (JTBD) and other strategic UX frameworks.
- Experience with a broad range of user research and usability testing methodologies.
- Ability to work autonomously within an agile/scrum delivery environment.
- Strong communication skills can articulate and defend design rationale to non-design stakeholders.