- Spearhead projects as a technical lead and Point of Contact for clients.

- Ability to run requirements gathering workshops with business stakeholders and convert the same into solution design and seamlessly communicate the same back to the technical team for execution.

- Implementation and customization of customer Salesforce solution projects that involve different Salesforce product offerings such as Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud or any such, Customizations and/or Integrations to ensure scope and customer expectations are met.

- Engage closely with stakeholders, subject matter experts (SMEs), and IT personnel to fulfill Salesforce implementation tasks according to requirements.

- Manage Salesforce implementation projects or subsets of larger projects.

- Assist with setting Salesforce implementation standards and maintain documentation, including technical specifications, process flows, and system diagrams.

- Respond to a variety of broad questions and concerns from customer management regarding project requirements, document needs, technical standards, and conditions.

- Communicate the status of requests and determine the feasibility of projects and document findings and actions.

- Represent the project as a Salesforce implementation expert who influences customer senior management on significant Salesforce matters.

- Lead a team of Salesforce developers, consultants, quality analysts, and work with project manager and business analysts.

- Work under general direction and independently determine and develop an approach to solutions.

- Create proof-of-concepts to perform quick feasibility studies.

Required Skills :

- Excellent understanding of different business processes.

- Demonstrated experience on End-to-End execution of Salesforce consulting and implementation projects.

- Hands-on experience on building Lightning Web Components (LWC), writing Apex code (Triggers, Test class, Asynchronous apex etc.), building integrations with third-party systems using point-to-point connection as well via Middleware.

- Must have worked on both Salesforce Configuration (Drag-and-drop tools) and Customizations (LWC, Apex, VF, Aura, etc.).

- Worked on the Deployments (Change sets/ANT, any such tools), having knowledge of branching methodology.

- Demonstrated ability to independently analyze and design complex solutions within a tight deadline.

- Strong leadership skills, strong customer service skills focusing on customer success.

- Strong organizational and planning skill to run projects through various stages.

- Upskilled with latest release features and ability to learn new Salesforce products and modules quickly.

- Strong communication and soft skills.

- Good command over English language.

- Knowledge of Software Development Life Cycle and Agile methodology.

- Hands on experience in any niche areas (Commerce Cloud, Conga CLM, CPQ, etc) will be preferred.

Certifications :

- Salesforce Certified Platform Developer-II (Mandatory)