Latitude Technolabs - Business Analyst - Agile/Scrum Methodologies

About the Role :

This role requires hands-on experience in IT services or product-based environments with a strong focus on requirement gathering, solution design, client interaction, and agile project execution.

Youll be working cross-functionally with internal stakeholders and clients to drive scalable, effective solutions for web and mobile applications.

Key Responsibilities :

1.Business Analysis & Requirement Gathering :

- Engage with clients and internal stakeholders to elicit, analyze, and validate business, functional, and non-functional requirements.

- Create detailed documentation including Business Requirements Documents (BRD), Functional Specifications, Use Cases, and User Stories.

- Facilitate requirement workshops, interviews, and focus group discussions to ensure complete understanding of project needs.

Solution Design & Technical Mapping :

- Propose scalable, technology-driven solutions aligned with system architecture.

- Demonstrate a solid understanding of APIs, microservices architecture, data flow, and system integration points.

Project Coordination & Agile Delivery :

- Collaborate with Product Owners, QA, and Development teams to ensure alignment and timely delivery.

- Track project progress, manage risks and scope changes, and maintain up-to-date status reports and documentation.

Client Interaction & Stakeholder Management :

- Act as the single point of contact for client queries, escalations, and feedback throughout the project lifecycle.

- Ensure effective communication and relationship management to maintain high levels of client satisfaction.

Documentation & Process Optimization :

- Maintain comprehensive and well-structured project documentation to support development and QA teams.

- Identify gaps in existing processes and propose solutions for operational efficiency.

CRM & Sales Support :

- Provide pre-sales support by addressing technical queries and aligning solutions with business needs.

- Maintain client records and sales pipelines through CRM tools.

Required Skills & Qualifications :

- 23 years of hands-on experience as a Business Analyst in IT services or product-based companies.

- Proven experience working on mobile or web-based applications.

- Proficient in writing clear and actionable user stories, acceptance criteria, and technical specifications.

- Strong analytical thinking with a focus on technical feasibility and business impact.

- Practical knowledge of APIs, system workflows, data structures, and software integration techniques.

- Experienced with Agile/Scrum methodologies and tools (e.g., JIRA, Confluence).

- Skilled in using diagramming and wireframing tools such as Lucidchart, Draw.io, Visio, Balsamiq, or Figma.

- Excellent verbal and written communication skills with the ability to simplify technical concepts for stakeholders