L2 Administrator - Oracle Cloud Infrastructure

Description :

The OCI L2 Administrator handles advanced troubleshooting, operational stability, and service improvements. The role owns root cause analysis (RCA), implements standard changes, and supports L1 teams.

Key Responsibilities :

- Resolve L2/L3 escalated incidents and performance issues

- Deep troubleshooting across Compute, Storage, Network, and IAM

- Manage OCI networking (VCN peering, DRGs, routing, security rules)

- Implement changes (patching, scaling, backup configuration)

- Analyze monitoring s and optimize thresholds

- Perform RCA and problem management

- Support DR drills and backup validation

- Create and improve SOPs and runbooks

- Coordinate with Oracle Support for SRs

Mandatory Skills :

- IAM, OCI and Terraform