- Lead development of Python-based automation and backend systems

- Provide technical guidance on UI automation, APIs, and event-driven architectures

- Own telemetry, observability, and root cause analysis processes

- Drive learning systems and continuous improvement loops across production workflows

- Guide LLM usage, RAG pipelines, and governance practices

- Own escalations, systemic RCA, and long-term corrective actions

- Ensure delivery against SLAs and operational KPIs

- Maintain PHI-safe and HIPAA-compliant systems

- Review architecture, code quality, and framework reuse

- Lead CI/CD and Docker-based deployment practices

- Mentor engineers and build strong system owners

REQUIRED SKILLS AND EXPERIENCE :

- Strong experience with event-driven and distributed systems, including retries, idempotency, and fault tolerance

- Deep understanding of hybrid automation strategies combining UI automation and APIs

- Experience designing and enforcing observability standards including logging, metrics, tracing, and failure classification

- Proven experience owning production incident management, escalations, and systemic root cause analysis

- Experience building and governing learning systems and feedback loops for continuous platform improvement

- Strong understanding of RCM rule engines and knowledge systems, including eligibility rules, prior authorization rules, and denial handling

- Experience working with regulatory intelligence systems, including regulatory intake, interpretation, and audit readiness

- Ability to review and guide LLM-powered workflows such as document understanding, rule extraction, and semantic search in RCM contexts

- Hands-on experience with RAG pipelines, prompt templates, and payer/workflow isolation strategies

- Strong focus on validation, auditability, and traceability of automation and LLM driven decisions

- Experience enforcing PHI-safe design practices and HIPAA compliance across teams

- Strong understanding of CI/CD pipelines, containerization, and release discipline

- Ability to mentor senior engineers and build strong system owners

- Demonstrated systems-thinking mindset with automation-first and ownership-driven approach