Jaggaer - Senior UX Researcher

Experience : 7+ Years

Location : Hyderabad

Notice Period : Immediate to 30 Days

Mode of Work : Hybrid (3 Days office & 2 Days WFH)

Job Description :

Skills Required :

- 7+ years of UX research experience supporting enterprise SaaS or complex B2B software products.

- Deep expertise in qualitative and quantitative research methodologies.

- Experience conducting moderated interviews, usability testing, generative research, and survey analysis.

- Strong analytical, storytelling, and presentation skills.

- Experience working in Agile product development environments.

- Ability to influence product decisions through evidence-based research.

- Strong collaboration skills with Product, Design, Engineering, and business stakeholders.

Preferred Qualifications :

- Experience researching procurement, supply chain, finance, ERP, or other enterprise workflows.

- Experience working with globally distributed product teams.

- Familiarity with AI-assisted research tools and research operations.

- Experience building or scaling a UX research practice.

- Bachelor's or Master's degree in HCI, Psychology, Human Factors, Anthropology, Cognitive Science, or a related field.

Success in This Role :

- Establish research as a trusted input into product decision-making.

- Deliver actionable customer insights that improve product usability and adoption.

- Build a repeatable research practice that scales across multiple product teams.

- Strengthen collaboration between Product, Engineering, and UX.

- Help elevate the overall UX maturity of the organization.