Role & responsibilities :

IT & SAP Strategy and Transformation :

- Define and execute the organization's IT & SAP strategy, technology roadmap, architecture and transformation agenda in alignment with business priorities.

- Identify opportunities for automation, process improvement, system integration and digital transformation across business functions.

- Develop scalable and sustainable technology architecture capable of supporting organizational growth.

SAP Application Leadership :

- Own SAP application services and ensure high levels of availability, performance, business continuity and SLA compliance.

- Provide strategic and functional oversight across SAP FI, CO, MM, PS, SD and DMS, including associated business processes and integrations.

- Bring strong hands-on understanding of SAP FI/CO, PS, MM and SD.

- Review and guide functional and technical solution designs, solution maps, custom developments, integrations and SAP enhancements.

- Ensure SAP solutions maintain architectural integrity, scalability, security and long-term maintainability.

- Lead SAP application support and oversee incident, problem, change and release management, ensuring timely resolution of business-critical issues.

- Drive effective utilization and continuous improvement of SAP S/4HANA across business functions.

Business Partnership :

- Act as the key technology interface between Business Unit Heads, Functional Heads, Power Users and the IT/SAP team.

- Understand business requirements and translate them into practical, scalable and cost-effective technology solutions.

- Participate in business and user-group meetings to prioritize technology requirements based on business value, risk, feasibility, resources, timelines and budgets.

- Drive user adoption and ensure technology investments translate into measurable business outcomes.

IT Infrastructure & Operations :

- Own and manage enterprise IT infrastructure and operations, including servers, databases, operating systems, networks, backup systems, disaster recovery and cloud/hybrid environments.

- Ensure reliability, scalability, performance and security of the organization's technology infrastructure.

- Establish robust monitoring, backup, recovery and business continuity mechanisms.

IT Governance, Security & Compliance :

- Drive implementation and continuous improvement of IT Service Management (ITSM), IT Security, SAP Security, Business Continuity, Disaster Recovery and IT Process Controls.

- Establish and enforce appropriate IT/SAP standards, SOPs, documentation, quality assurance and governance frameworks.

- Ensure technology operations comply with applicable organizational, statutory and information-security requirements.

- Periodically assess technology risks and implement appropriate mitigation and control measures.

Vendor, Budget & Commercial Management :

- Manage relationships with SAP partners, OEMs, technology vendors, consultants and managed service providers.

- Establish and monitor contractual commitments, deliverables and SLA performance.

- Own annual IT & SAP budgets, licensing, resource planning and vendor commercials.

- Drive technology cost optimization while maintaining service quality, security and business continuity.

- Identify and deliver measurable savings through licensing optimization, vendor negotiations and technology rationalization.

Team Leadership & Capability Building :

- Lead, mentor and develop the SAP and IT teams while establishing clear accountability and performance standards.

- Build strong internal SAP and technology capabilities to reduce excessive dependency on external partners.

- Ensure effective documentation, knowledge transfer and succession planning across critical IT/SAP functions.

- Develop a culture of service orientation, innovation, accountability and continuous improvement within the technology function.

Preferred candidate profile :

- 15+ years of SAP/IT experience, including significant leadership responsibility.

- Proven experience leading successful end-to-end SAP implementations, migrations and/or rollouts as SAP Head, IT Head, Program Manager, Project Manager or equivalent.

- Strong hands-on understanding of SAP S/4HANA and SAP architecture.

- Strong functional/business-process understanding of SAP FI, CO, MM, PS, SD and DMS.

- Demonstrated experience managing both SAP applications and enterprise IT infrastructure/operations.

- Strong exposure to IT Service Delivery, IT Operations, Cybersecurity, SAP Security, Governance, Risk, Compliance, Business Continuity and Disaster Recovery.

- Proven experience in IT budgeting, licensing, vendor management and commercial negotiations.

- Experience working in an EPC, infrastructure, engineering or project-driven organization will be strongly preferred.

- Bachelor's/Master's degree in Information Technology, Computer Science, Engineering, Management or a related discipline.

- Relevant SAP, ITIL, Project Management, Cloud or Information Security certifications will be an advantage.