Solution Architect - ServiceNow Presales (Strategic Consulting & Transformation)

Company : Input Zero Technologies

Location : Bangalore / Hybrid / Remote

Experience : 10+ Years

Shape Enterprise Transformation. Influence Boardroom Decisions. Drive ServiceNow Excellence.

At Input Zero, we don't just implement technology - we help organizations redefine the way they operate. We are seeking a seasoned ServiceNow Solution Architect who can bridge business vision with technology strategy and act as a trusted advisor to enterprise customers.

This is not a traditional solutioning role. We are looking for a strategic thinker, storyteller, and transformation consultant who can engage with CIOs, CTOs, Digital Transformation Leaders, and business executives to architect future-ready ServiceNow solutions that deliver measurable business outcomes.

What You'll Do :

Strategic Client Advisory :

- Engage with C-suite executives and senior stakeholders to understand business priorities, transformation objectives, and operational challenges.

- Position ServiceNow as a strategic enterprise platform rather than a technology implementation.

- Lead executive discovery workshops and transformation assessments.

- Define digital transformation roadmaps aligned with business outcomes and organizational goals.

Presales Leadership :

- Own solution strategy for enterprise opportunities across ServiceNow portfolios.

- Lead pursuit teams for large and strategic deals from qualification to closure.

- Build compelling value propositions, business cases, and ROI-driven solution narratives.

- Present differentiated solutions during customer workshops, executive briefings, and proposal defenses.

- Support RFPs, RFIs, RFQs, and strategic bid management initiatives.

Enterprise Solution Architecture :

- Design scalable enterprise architectures leveraging ServiceNow capabilities.

- Drive platform strategy, governance frameworks, and transformation blueprints.

- Recommend best-fit solutions across ITSM, ITOM, CMDB, AIOps, SecOps, ITAM, CSM, HRSD, and SPM.

- Ensure alignment with enterprise architecture standards, security frameworks, and operational objectives.

Growth & Market Expansion :

- Collaborate with sales leadership to develop account growth strategies.

- Identify new business opportunities, expansion initiatives, and industry-specific offerings.

- Build reusable solution assets, accelerators, and GTM frameworks.

- Represent Input Zero in industry events, customer forums, and strategic discussions.

Thought Leadership :

- Act as a ServiceNow evangelist and trusted advisor.

- Drive innovation through automation, AI, workflow transformation, and operational excellence.

- Mentor solution consultants, architects, and presales teams.

- Contribute to capability building and organizational growth.

What We're Looking For :

Experience :

- 12+ years of experience in Enterprise IT, Digital Transformation, Consulting, Presales, or Solution Architecture.

- 5+ years of deep ServiceNow consulting, architecture, or presales experience.

- Proven experience working with global customers across North America, Europe, APAC, or Middle East.

- Experience handling strategic enterprise deals and large transformation programs.

ServiceNow Expertise :

Strong understanding of :

- IT Service Management (ITSM)

- IT Operations Management (ITOM)

- CMDB & Discovery

- Event Management & AIOps

- IT Asset Management (ITAM)

- Customer Service Management (CSM)

- HR Service Delivery (HRSD)

- Security Operations (SecOps)

- Strategic Portfolio Management (SPM)

- ServiceNow Platform Architecture & Integrations

Leadership Attributes :

- Executive presence and boardroom communication skills.

- Ability to influence decision-makers and business leaders.

- Strong commercial and business acumen.

- Strategic problem-solving mindset.

- Excellent storytelling and presentation capabilities.

Why Join Input Zero?

At Input Zero, you'll work at the intersection of innovation, consulting, and enterprise transformation.

You will :

- Influence strategic technology decisions for global enterprises.

- Work directly with CXOs and senior business leaders.

- Lead high-impact transformation initiatives.

- Build next-generation ServiceNow solutions powered by automation and AI.

- Be part of a fast-growing organization where your ideas shape the future.