Role and Responsibilities:

- Gather, analyse, and document business requirements from stakeholders.

- Conduct requirement gathering sessions, workshops, and stakeholder interviews.

- Translate business requirements into functional specifications and user stories.

- Analyze existing business processes and recommend improvements to enhance efficiency and productivity.

- Collaborate with cross-functional teams including Product, Technology, Operations, and Business teams.

- Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), process flows, and use cases.

- Support project planning, testing, implementation, and user acceptance testing (UAT).

- Monitor project progress and ensure alignment with business objectives.

- Create reports, dashboards, and presentations to communicate insights and recommendations.

- Assist in change management and user training activities.

Requirements:

- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.

- 3 - 5 years of experience as a Business Analyst or similar role.

- Strong analytical and problem-solving skills.

- Excellent communication and stakeholder management abilities.

- Experience in requirement gathering, process mapping, and documentation.

- Proficiency in Microsoft Excel, PowerPoint, and business analysis tools.

- Knowledge of SDLC, Agile, and Scrum methodologies.

- Ability to manage multiple projects and priorities effectively.